Staff Physician (Internal/Family Medicine)

About the role

The Staff Physician at Camino Health Center is responsible for delivering patient-centered, team-based care within the scope of practice. This includes collaborating with mid-level providers, registered nurses, and medical assistants to conduct physical and psychosocial assessments, diagnose, and manage health and illness needs.

Responsibilities

• Provide high-quality, patient-centered and values-based primary medical care.
• Effectively use huddles, care gap reports, and integration work to meet treatment and preventative care measures.
• Provide direct education to patients regarding their medical conditions and treatment options.
• Appropriately and completely refer patients to specialty care as needed.
• Prescribe and/or dispense medications as appropriate.
• Efficiently and timely manage and respond to requests for medication refills, document completion, patient messages, and general questions.
• Collaborate with behavioral health, dental, optometry, and other health care team members as appropriate for integration, consultation, referral, and follow-up.
• Afford assistance to the Chief Medical Officer and Medical Director in program development, implementation, and evaluation as necessary.
• Participate actively in the health center’s quality assurance and peer-review programs.
• Cooperate in investigations, patient grievances, and requests from payers.
• Provide patient care services in the spirit of the health center’s core values.
• Convey empathic behavior and communication with patients and encourage all members of the care team to do so as well.
• Deliver services to the patients’ satisfaction as measured by the Press Ganey Patient Satisfaction Survey.
• Lead the care team in efforts to increase patient satisfaction survey completion rate.
• Collaborate with the medical management team to investigate, respond, and improve processes related to patient grievances received from payers, social media, and comment boxes/We Care emails.
• Collaborate with the medical management team to improve workflows, cycle times, and the overall patient experience.
• Provide primary medical care services in accordance with health center policies and board-approved privileging.
• Practice in an efficient and cost-effective manner; appropriately order labs and tests.
• Provide on-call coverage for after-hours care in accordance with health center protocols.
• Assume responsibility for the clinical situation if appropriate.
• Serve as a leader with the care team, promoting positive interactions and engaging members to achieve quality, patient experience, and access goals.
• Collaborate with the medical management team to develop support staff to their highest potential.
• Attend in-services and conferences to continue professional growth and development.
• Complete clear and defensible documentation of patient visits and/or telephone encounters.
• Accurately code encounters and close them in accordance with health center protocols.
• Provide medication and document queue coverage for colleagues in accordance with health center protocols.

Qualifications

• Education: Doctor of Medicine Degree or Doctor of Osteopathic Medicine Degree.
• Experience / Training: A minimum of two years of experience in a primary care setting.
• License / Certification: Board certified primary care physician; valid and current California Medical license, DEA number, and BLS certification.
• Bilingual (English/Spanish) preferred.