Staff HR Technology Analyst - HCM and Talent (Hybrid - Acton, MA)

Key Responsibilities

• Act as a trusted HR Technology partner to Performance and Talent teams, HRBPs and other HR teams.
• Consult with business and functional stakeholders to understand process needs, pain points, and desired outcomes; translate these into clear, actionable Workday requirements.
• Facilitate requirement-gathering sessions, document functional requirements, and align business expectations with system capabilities.
• Serve as a trusted SME for process changes, new program rollouts and ongoing optimization.
• Participate in HR technology projects across all platforms and modules.

Workday Performance & Talent

• Owns end-to-end functional design for talent and performance processes within Workday and adjacent systems.
• Defines solution architecture, evaluates configuration options, and ensures alignment to business requirements and global standards.
• Leads implementation of new functionality and enhancements.
• Partners with Talent Management and HR to evaluate current processes, identify inefficiencies, and implement improvements.
• Proactively recommends enhancements aligned to business needs and future roadmap direction.
• Provides ongoing operational support for talent and performance processes, ensuring system reliability and process continuity.
• Troubleshoots issues, resolves defects, and maintains data integrity across Workday and connected systems.
• Defines and enforces testing standards, including unit testing and UAT support.
• Ensures release readiness, manages defects, and validates that system changes meet functional and technical requirements prior to deployment.
• Builds and maintains reports, dashboards, and scorecards to provide actionable insights on talent and performance outcomes.
• Ensures data outputs support decision-making and align with stakeholder needs.
• Collaborates with HR Solution owners, and adjacent system owners to ensure alignment across Talent, Performance, Learning, and broader HCM processes.
• Evaluates upstream and downstream impacts of changes to maintain system cohesion.

Workday HCM

• Partner with internal Talent teams to define, architect and implement performance review processes.
• Design performance and goal setting templates with optimal user experience in mind.
• Arcitect and implement skills management to support and inform talent processes.
• Configure and support succession planning functionality.
• Consult with HR teams to continuously improve core staffing processes (Hire, Onboarding, Change Job, etc).
• Support mass HCM updates required for re-organizations, new country setup and acquisitions.
• Partner with HR Operations to improve manager self-service experience.

HR Technology Operations

• Document business requirements, configuration decisions, test scenarios, and end-user impacts in partnership with project teams and internal business owners.
• Manage Workday business processes, events, configuration updates, and mass transactions related to HCM.
• Support Workday twice-yearly releases: impact assessments, testing, documentation, and rollout.
• Collaborate with the rest of the HRIS team on integrations (RaaS, EIB integrations, Core connectors).
• Maintain accurate documentation, job aids, test scripts, and configuration design records.
• Document configurations and updates via ServiceNow.