Staff, Business Process & Commercial Operations Manager

Overview Join a newly formed team at Intuit building the operational infrastructure that governs how Expert Excellence invests, prioritizes, and delivers learning solutions. As Staff, Business Process & Commercial Operations Manager you will design the systems and processes the team runs on — owning the supply chain architecture, business process design, and the financial governance that keeps the organization operating at scale. This is a builder role for someone who is equally comfortable designing how the business operates and doing the hands-on financial work required to run it. In the near term that means rolling up your sleeves — much of what you will own today lives in spreadsheets and tribal knowledge. The right candidate sees that as an opportunity, not an obstacle. Responsibilities Design and govern the Expert Excellence supply chain architecture and operating model — defining the process framework, prioritization criteria, and governance standards the delivery team runs againstOwn business process design across the function — map current-state workflows, identify inefficiencies, and implement future-state processes with clear ownership and accountabilityManage financial operations — vendor contracts, PO lifecycle, CW and FTE spend tracking, and budget reconciliationWork directly with Intuit Finance and Procurement as the team's primary point of contact on all financial and vendor mattersTranslate tribal knowledge and manual processes into documented, repeatable systems that scalePartner with cross-functional teams to ensure the supply chain integrates cleanly with the broader Expert Excellence operating model Qualifications Preferred: Required:Experience designing operating models and business process frameworks for complex cross-functional organizationsFinancial management experience — budget tracking, PO lifecycle management, vendor spend reconciliation, and P&L ownershipExperience designing and governing supply chain or demand management processesDemonstrated ability to build financial tracking infrastructure and reporting modelsComfort navigating large company Finance and Procurement systems and relationshipsBuilder orientation — comfortable walking into ambiguity, finding what exists, and creating structure where none existsStrong documentation and systems thinking skills — you translate how things work into repeatable processesExperience standing up a new operational function from scratchFamiliarity with Intuit financial and procurement systemsExperience in a learning, talent, or professional services organizationStrong business case development skillsPrior experience in a high-growth or high-ambiguity environment Footer Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View San Diego: $150,000-$180,000 Brooklyn: $152,000-178,000 Charlotte/Dallas/Atlanta: $140,000-$164,000 The Expected Base Pay Range For This Position Is San Diego $154,500 - $208,500 Brooklyn, NY $152,000- $205,500 Mountain View, CA $166,500- $225,500