Staff Assistant II, Airport Station

This job is a member of the Airport Stations Team within the Customer Experience Division.

What You'll Do

• Handles incoming calls and correspondence, and refers to appropriate area or personnel
• Makes and maintains filing systems
• Makes travel arrangements when necessary
• Receives visitors and assists with employee issues as well as other personnel
• Works with confidential and personal material
• Performs other duties as required

Minimum Qualifications

• Education & Prior Job Experience: High School diploma or GED
• 2 years previous office/clerical experience
• Preferred Qualifications: Knowledge of AA invoice and payment systems, Knowledge of Workbrain Timekeeping system, Knowledge of SABRE/DECS/RES as well as QuickBuy Purchasing

Skills

• Proficiency in Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Knowledge of policies, procedures, and corporate structure
• Ability to prioritize work, be detail oriented and meet deadlines
• Ability to perform in a fast paced environment and handle multiple tasks simultaneously
• Ability to be self-motivated with strong organizational skills
• Ability to grasp concepts and functionality of specific software and programs
• Ability to maintain a high level of confidentiality
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

What You'll Get

• Travel Perks: Access to 365 destinations on more than 6,800 daily flights across our global network
• Health Benefits: Access to health, dental, prescription and vision benefits, virtual doctor visits, flexible spending accounts, and more
• Wellness Programs: Tools, resources, and support to help you stay well and be the best version of yourself
• 401(k) Program: Employer contributions to your 401(k) program after one year
• Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more

Feel Free to Be Yourself at American

• Inclusion and diversity are the foundation of the dynamic workforce at American Airlines
• Our 20+ Employee Business Resource Groups focus on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world

Pay Range

The pay range for this role is $38,000 to $55,500, taking into account the qualifications and experience of the selected candidate.