Staff Assistant - Full Time - Domestic Relations Office

Job Description Department: Domestic Relations Office Sub-Department: N/A Pay Grade: 104 FLSA Status: Non-exempt Employment Status: Full time Reports to: Court Program Manager Supervises: N/A Position Code: DR3002 Current county employees will follow the county's promotion/demotion policy. Job Summary To perform a variety of specialized departmental duties and responsibilities within the Establishment Section. Essential Job Functions Assists Conference Officer with establishing, modifying and enforcing child support orders. Review legal documents (local, interstate and intrastate) to determine processing and initiate actions for scheduling, updating PACSES (PA Child Support Enforcement System), or forwarding on to APL Conference Officer for action based on review. Process legal documents (i.e., support orders, wage attachments, bench warrants, credit bureau notices, medical notices, driver’s license suspension notices/orders). Provide customer service to clients, attorneys and employers by phone, e-mail, written correspondence or in person. Assist Conference Officer with caseload management to maximize performance. Sort, copy and/or file correspondence and documents within the department.Scan all documents into the department Imaging system.Assist in collection and/or receiving payments from defendants.Coordinate between the Conference and Enforcement Officers regarding locating clients and/or bench warrants.Assist department staff with special projects, reports or assignments or in administration of special department functions as requested.Attend meetings and/or training sessions as required.Assist staff with clerical duties in absence of other clerical staff members, or as needed.Perform other job-related duties as required. Education Minimum Requirements to Perform the Work: High school diploma or equivalent, plus business/clerical and computer training. Work Experience 1-2 years working experience. Company Description Mission Statement: To provide essential services that respond to community needs and promote well-being, while maintaining a financially sound foundation. We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application! Technology Support/Issues With Applying If you are having technology issues with the application or with uploading your resume and/or cover letter please reach out to KeldairHR Customer Support at support@keldairhr.com or Cumberland County Human Resources at humanresources@cumberlandcountypa.gov. Email Confirmation If you do not receive a confirmation email within minutes of your job application submission, please check your email junk and or spam folders. Benefits Medical Benefits: Capital Blue Cross Medical InsuranceHealth Savings AccountWellness program with wellness incentivesCapital Blue Cross Vision Insurance United Concordia Dental Insurance Retirement Benefits County Retirement Pension5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-taxFully vested after 5 years of credited serviceNormal Retirement Options:Age 55 with 20 years of credited serviceAge 60 with any amount of credited serviceVoluntary 457b Deferred Compensation PlanMilitary Time Buy Back Options Paid Time Off Vacation10 days per year, accrued per pay period (Non-Exempt) 15 days per year, accrued per pay period (Exempt)Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of servicePersonal3 Personal days per year, pro-rated based on starting dateSick5 Sick days per year, pro-rated based on starting date12 Paid County HolidaysNo waiting period to receive paid holidays Additional Benefits Educational Assistance80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be metEmployee Assistance ProgramResources for: Childcare, Eldercare, Legal, Financial, and CoachingFlexible Spending AccountDependent Care AccountShort Term DisabilityLong Term DisabilityLife Insurance