Full Time - Human Resources Assistant

About the role

This position provides administrative support to the Human Resources Department.

Responsibilities

• Responds to all emails received in the general HR email inbox.
• Sends and responds to emails regarding general office issues.
• Troubleshoots password and Ultimate Kronos Group (UKG) issues and responds to employees with solutions.
• Manages Verizon mobile phones, including billing, troubleshooting, activation and deactivation, device tracking, purchasing, and account verification.
• Ensures all phones are properly logged, maintained, and recovered upon employee resignation or termination.
• Uploads content updates to the Modern Campus website on the HR landing page and ensures accurate and timely information is available on the HR landing page.
• Maintains company telephone directories, email distribution lists and emergency lists.
• Serves as the primary point of contact for all Aztec Shops parking on the main campus, including issuing parking passes, assisting employees with parking-related needs, maintaining all Special Permit (SP) parking areas, and coordinating with Parking and Transportation Services to ensure parking records and access lists are accurate and up to date.
• Responsible for the employee badge process, ensuring all new hires have a badge on day of hire, ensuring badges are replaced as needed, and ensuring that badges are returned at the end of employment.
• Affords assistance with completing I-9 forms, occasionally in the absence of the HR Coordinators.
• Assists Receptionist with monitoring the corporate office board room and ensures proper set up and clean up takes place after company meetings. Posts daily meeting schedules. Conducts periodic cleaning of the corporate boardroom.
• Creates correspondence, fliers, powerpoints, documents, etc. for Human Resources.
• Maintains employee personnel files in compliance with all local, state, and federal laws and responds to requests for file copies.
• Ensures that all corrective action notices are properly logged and filed in a timely manner.
• Performs clerical tasks such as filing, copying, scanning of HR documents.
• Responds to employee reference check requests verbally and in writing.
• Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
• Participates in student tabling events such as job fairs and campus wide events such as Explore SDSU and hand out Aztec Shops materials at table to new and prospective students.
• Maintains high level of confidentiality and professionalism when dealing with employee sensitive information.
• Occasionally required to work nontraditional office hours, including nights, weekends, and holidays, to support HR operations during campus events and events held at Snapdragon Stadium.

Requirements

• High School diploma or General Education Degree (GED) and some college coursework, or equivalent combination of education and experience.
• At least one year prior Human Resources experience preferably in a restaurant, retail, or hospitality environment.
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Computer literate with knowledge of Microsoft Office and Google Workspace products and proficient in telephone skills and email communication skills.
• Ability to use general office machines and multi-line telephone.
• Strong communication, interpersonal skills, and organizational skills are required.
• Maintains high level of confidentiality and professionalism when dealing with employee sensitive information.
• Bilingual in Spanish is a plus, but not required.

Qualifications

• Must be capable of handling confidential information with a high degree of discretion, professionalism, and adherence to applicable privacy and data protection requirements.

Skills

• Excellent communication and interpersonal skills.
• Organizational and time management skills.
• Basic computer literacy and proficiency in Microsoft Office and Google Workspace products.
• Ability to handle confidential information with a high degree of discretion, professionalism, and adherence to applicable privacy and data protection requirements.

Benefits

N/A

Pay

$25.00–$27.00 per hour

Schedule

N/A