STAFF ANALYST

About the role

The position serves as a professional analyst and administrator for the Houston Public Works (HPW) Chief of Staff Office and senior leadership, focusing on operational tracking, coordination, and decision support.

Responsibilities

• Maintains structured tracking of active initiatives and priority processes, including status, key milestones, and required actions; monitors timelines and follows up with service lines and stakeholders to ensure timely progress; provides regular status updates to the Director’s Office.
• Coordinates with service lines to gather, validate, and analyze operational data; identifies trends, risks, and performance gaps; prepares clear, actionable reports to support leadership decision-making and track progress against priorities.
• Performs quality assurance on datasets, including reconciliation of source data, validation of metric definitions, and documentation of assumptions and business rules to ensure accuracy and consistency.
• Develops, updates, and maintains dashboards and standardized reports that provide visibility into key initiatives, operational metrics, and performance trends; uses reporting tools to highlight bottlenecks and support executive-level decision-making.
• Develops and maintains process documentation, trackers, templates, and reporting tools; identifies opportunities to improve data collection, reporting workflows, and coordination across teams.
• Supports and may independently execute high-priority projects, including research, benchmarking, analysis, reporting, and coordination across divisions; contributes to workflow improvements and implementation of strategic initiatives.
• Collaborates with internal service lines and external partners to support meetings, events, and collaborative initiatives; coordinates logistics, tracks deliverables, and follows up on activities.
• Handles sensitive and confidential information related to organizational priorities with discretion and appropriate controls.
• Works with other city departments to support aligned initiatives, data coordination, and reporting needs.
• Prepares summaries, briefings, and status reports for leadership; maintains organized documentation for projects and initiatives.
• Investigates operational issues, evaluates current processes, and develops recommendations to improve performance, efficiency, and coordination.

Requirements

• Requires a Bachelor’s degree in Business Administration, Public Administration, or a field directly related to the type of work being performed.
• Three years of professional administrative, financial, or analytical experience related to the type of work being performed are required.
• Professional experience related to the type of work to be performed may substitute for the education requirement on a year-for-year basis.
• Possesses strong proficiency with Microsoft Excel (pivot tables, Power Pivot, Power Query, formulas, data validation).
• Experience performing QA/QC on datasets, including reconciliation, anomaly detection, and validation checks.
• Experience contributing to KPI definitions, data dictionaries, standardized templates, and/or process documentation to support consistent reporting and continuous improvement.
• Experience coordinating projects across multiple stakeholders and supporting external partnerships (universities, community colleges, trade schools, workforce organizations).