Staff Adjuster

About the role

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. FM has an immediate opening for a claims adjuster, preferably with a commercial property claims and/or engineering background to work in the Parsippany, NJ or Manhattan, NY office of New York Operations.

Responsibilities

• Works alone or with a team to assist in determining the extent of coverage afforded under clients’ insurance policies while providing direction and assistance to the client with loss mitigation, salvage, restoration of production, claims preparation and subrogation.
• Retains, manages, and controls internal and external consultants as needed, such as Cause & Origin investigators, Building and Machinery Appraisers, Forensic Accountants to aid in the measurement of losses.
• Depending on experience level, is assigned Property Damage and Business Interruption losses of varying size and complexity generally in excess of $500,000 and often in excess of $1,000,000 within the Operations geographical area of coverage, or as otherwise directed by the Operations Claims Manager.
• Requires an engineering degree (or equivalent experience) due to the technical nature of losses; project management and technical assessment of critical path is often needed.
• Jurisdictional licensing may be necessary in some cases.
• Formalized training, including classroom, office and field‑based, will be provided.
• Position is primarily office based with required field work; candidate must be willing to travel, sometimes with short notice, and work out of town as needed to effectively manage assigned losses (approximately 10% travel expected).

Qualifications

• Bachelor’s degree in Engineering or other applicable discipline, or equivalent experience.
• 2 or more years of commercial property claims experience.

Skills

• Understanding of claims processes and procedures.
• Interpersonal skills including negotiating and consulting.
• Excellent written and oral communication skills.
• Organized with the ability to make quick and sound recommendations.