Stadium & Event Security Manager

Responsibilities

• Responsible for the day-to-day management and operational execution of security at Acrisure Stadium and associated facilities.
• Provide direct oversight and coordination of contracted security vendor supervisors and event security personnel.
• Manage and monitor all security systems, including 24/7 Software, access control, credentialing systems, CCTV (Avigilon), radio communications, Dedrone, and other related technologies.
• Plan, coordinate, and execute security operations for all stadium events, including NFL, collegiate, concert, and special events.
• Serve as Manager-on-Duty for assigned events with delegated authority, supporting command center operations and real-time incident management.
• Develop and implement staffing plans, deployment strategies, and operational checklists for all events.
• Support and document pre-event briefings and post-event After Action Reviews (AARs) to identify areas for improvement.
• Support the development and execution of emergency operations plans, tabletop exercises, and full-scale drills.
• Ensure compliance with NFL Best Practices Guidelines and maintain SAFETY Act documentation and requirements.
• Serve as an operational liaison with local, state, and federal public safety partners, including police, fire, EMS, and emergency management agencies.
• Aid in risk assessments, threat mitigation planning, and continuous improvement of security operations.
• Promote a professional, service-oriented security culture that supports both safety and positive guest experiences.
• Collaborate with Guest Services and other departments to support the Voice of the Fan program and overall guest satisfaction metrics.
• Document and manage all incidents using the incident management software platform, ensuring accurate reporting.
• Support equipment management, including setup, deployment, and movement of screening and security equipment as needed.
• Maintain on-call availability for incident response and operational needs supporting a 24/7 security environment.
• Ensure and maintain proper documentation and recordkeeping to comply with NFL Best Practices, the SAFETY Act, and other applicable standards.

Qualifications & Experience

• 5 years of experience in public safety or security operations leadership preferred.
• Experience managing large-scale events or operations within a stadium, venue, or public assembly environment preferred.
• Strong understanding of incident command systems, emergency management principles, and crowd management strategies.
• Demonstrated leadership, communication, and decision-making skills in high-pressure environments.
• Experience working with security technologies and incident management systems preferred.
• Ability to work nights, weekends, and holidays, and maintain flexibility for event-driven schedules.