Manager, Stadium Security

Responsibilities

• Oversee event security operations for 100 + events per year.
• Manage staff and event escalated responses and emergency situations.
• Train, develop, and recognize event security staff for proper program execution.
• Collaborate with the Senior Manager of Security and Parking and building operations teams to keep safety standards up to date.
• Lead and direct Building Security, medical services, fire marshal, law enforcement, and report writers to ensure the protection of the arena, team and assets.
• Serve as manager on duty for Building and Event Security Officers while conducting employee evaluations for all officers on the shift to include: Security Leads, Security Supervisors and Security Officers.
• Manage the card access, key system, and camera systems on stadium grounds, as well as employee badging and vehicle decal management.
• Maintain industry standards for asset protection, access control systems, CCTV and other facility security policies and procedures designed to enhance the security and safety for the arena and organization.
• Oversee the installation and maintenance of security camera system including to the back-end storage system as well as lens and camera dome cleaning for optimal camera viewing.
• Consult with the events department to develop and implement safety and security plans and corresponding event security staffing templates for every event at Hard Rock Stadium.
• Work with the Director of Stadium Security to administer and manage a computerized incident and event reporting system (ISS – 24/7).
• Require and coordinate data input from security staff, contract security, and law enforcement.
• Ensure compliance with National Football League security mandates and protocols.
• Identify potential or existing security risks to the overall organization, identify and implement resolutions.

Qualifications

• Bachelor's or Advanced Degree in a related field, or related equivalent experience.
• 3-5 years of experience in a leadership role as a security manager, preferably in the sports and entertainment industry.
• Previous experience in law enforcement, venue security management, or the military is preferred.
• Must have knowledge in the field of alarms, CCTV and access control systems.
• Must have a flexible schedule and the ability to work long hours, including overnights, evenings, weekends and holidays.
• Excellent interpersonal and leadership skills with diverse staff, tenacious work ethic and strong, written communication skills.
• Skilled in assessing security risks and needs.
• Must be detail-oriented and highly organized with an ability to simultaneously handle multiple tasks and adapt to change.
• Must be able to complete projects and resolve issues expeditiously, independently and with minimal supervision; must be able to show initiative and good judgment.