St. Gianna Program Supervisor

About the role

The St. Gianna's Program Supervisor provides services to expectant parents, parents and/or guardians of children seeking material and educational assistance through the St. Gianna No Cost Baby Boutique. This position is responsible for managing the daily operations of the St. Gianna No Cost Baby Boutique and assisting clients in assessing needs and connecting them to community resources. The Supervisor oversees the management of the volunteer staff required to run the daily operations of St. Gianna’s.

Responsibilities

• Coordinates services for St Gianna’s including taking inquiry calls and emails from prospective clients and donors. Answers questions and coordinates services.
• Oversees walk-in boutique hours.
• Manages the intake and redistribution of donations to St. Gianna’s No Cost Baby Boutique.
• Captures and enters client information and statistics into Virtual Case Manager.
• Creates monthly reports and statistical data for submission to the Program Manager.
• Manages St. Gianna’s inventory and obtains additional inventory through purchase or donations needed.
• Oversees the stocking of the boutique and assures the boutique presents clients with a warm and welcoming atmosphere.
• Coordinates and facilitates classes on pregnancy and parenting topics that benefit the local community.
• Drives to different community areas to pick up supplies for the St. Gianna’s No Cost Baby Boutique.
• Meets with community partners to establish collaborative relationships and to stay well-informed on community resources that may be utilized by clients.
• Enters client information and statistics into Virtual Case Manager.
• Creates monthly reports and statistical data for submission to the Program Manager.
• Coordinates and facilitates classes on pregnancy and parenting topics that benefit the local community.
• Drives for Agency business.
• Performs other special project assignments at supervisor’s request.

Requirements

• Knowledge of community resources.
• Ability to engage with clients and develop a professional relationship based on trust.
• Ability to maintain good professional boundaries with clients.
• Knowledge of the Agency’s policy regarding abortion counseling.
• Ability to communicate effectively, both orally and in writing.
• Maintains respect for confidentiality, and cultural awareness.
• Works cooperatively with coworkers and other service providers.

Qualifications

• A bachelor’s degree in human services or a related field is required.
• A minimum of 1 year of prior work supervisory work experience is required.
• A minimum of 1 year of prior work experience supervising volunteers and/or working with volunteers is highly preferred.
• A minimum of 1 year of related prior work experience in human services is preferred.

Skills

• Knowledge of community resources.
• Ability to engage with clients and develop a professional relationship based on trust.
• Ability to maintain good professional boundaries with clients.
• Knowledge of the Agency’s policy regarding abortion counseling.
• Ability to communicate effectively, both orally and in writing.
• Maintains respect for confidentiality, and cultural awareness.
• Works cooperatively with coworkers and other service providers.

Benefits

Commensurate with experience.

Pay

$21.91 - $27.05/hour

Schedule

Part-Time Status Working 30 hours per Week