SSVF Rapid Re-housing Program Manager

We need to output HTML fragment with sections: About the role? The job summary is like About the role. Use

for each section heading. Use

• for any list of duties/requirements/benefits. Use

  for prose. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. We need to include sections only when posting has real specific content. We have: - Job Summary (About the role) - Job Responsibilities (Responsibilities) - Qualifications (Required Qualifications, Preferred Qualifications, Essential Functions Of The Job) - Pay Range: $65,000-70,000 with a $5,000 sign on bonus (Pay) - Schedule? Not mentioned explicitly, but location: primarily Boston, MA, travel to Haverhill one day each week. That's schedule? Could be considered schedule/location. The instruction: include Pay/Schedule/Benefits sections only if posting actually states them. It does state location and travel expectation; that could be considered Schedule? Might be better to include a "Schedule" section with that info. However they said "Prefer a few substantive sections over many thin ones." Could combine location into About the role or Responsibilities? Probably better to have a "Schedule" section for work location/travel expectation. Benefits: Not mentioned besides sign on bonus (which is pay). No other benefits. Thus sections: About the role (Job Summary), Responsibilities, Qualifications, Pay, Schedule. We need to format lists. Responsibilities: many bullet-like sentences. We'll put each as

• . Qualifications: Required Qualifications, Preferred Qualifications, Essential Functions Of The Job. Could combine into one list? But they are categories. Could have subheadings? Not allowed: only

  for section headings. Could have nested headings? Probably not. Better to keep one Qualifications section with subpoints maybe using ? But we must follow rules: Use

  for section headings,

  • for any list of duties/requirements/benefits, and

    for prose. So we can have a

    Qualifications

    then a
    • for each qualification item. Could separate required vs preferred but still list. Essential Functions Of The Job could be considered part of qualifications; we can include them as list items as well. Pay:

      Pay

      then

      maybe with the range and bonus. Schedule:

      Schedule

      then

      about location and travel. We must not include filler like "commensurate with experience". Not present. Now craft HTML. We need to preserve all substantive information. Let's extract details. Job Summary paragraph: "Supervise a team of Stabilization Case Managers in the Supportive Services for Veteran Families (SSVF) program to facilitate the provision of rapid re-housing and stabilization services to Veterans transitioning from homelessness into permanent housing. Ensure the best practice service modalities of Housing First, Harm Reduction, Motivational Interviewing and Trauma-Informed Care are adhered to. Coordinate the training needs for the team to ensure compliance with SSVF and agency protocols. Work to strengthen systems and ensure that sound processes and procedures are developed and implemented to ensure successful program outcomes. This position will work primarily from the Boston, MA location, with the expectation of travelling to NECHV’s Haverhill, MA office one day each week." But location/travel moved to Schedule; we might keep that in About the role? Actually we moved location to Schedule. But the summary includes that sentence; we could keep it in About the role and not duplicate. However we need to avoid duplication. The instruction: remove duplicated lines. If we keep location in About the role and also have Schedule section, that's duplication. Better to keep location in Schedule and not repeat in About the role. So we should edit About the role to exclude location/travel sentence. Let's see if any other location info appears elsewhere: Not really. So we will omit that sentence from About the role. Thus About the role prose: combine the rest. Now Responsibilities: list each bullet. Let's extract responsibilities sentences: - Supervise a team of Stabilization Case Managers ensuring services are in accordance with innovative best practice service modalities; follow the terms and conditions of the SSVF grant and adhere to agency protocols. - Ensure services that support rapid entry into permanent housing, stabilization and homelessness prevention services for program participants are provided, coordinating with the NECHV Human Service Department Team, NECHV’s subcontracting agencies and other providers. - Oversee the assignment of caseloads along with the SSVF Stabilization Services Program Manager. - Ensure that Veterans are quickly connected to their assigned Stabilization Case Manager and Healthcare Navigator (as needed) and that program requirements are adhered to. - Ensure the SSVF team complies with all required SSVF training, including during the initial orientation process, and that training participation is documented. - Provide training on the housing search and navigation processes, including navigating subsidized housing application processes and landlord communications. - Coordinate and streamline landlord recruitment and communication efforts to ensure the SSVF program team members have access to a pool of landlords to facilitate rapid placement into permanent housing. - Develop expertise in the SSVF Program Guide and ensure that SSVF team members understand and adhere to this guide. - Ensure that housing inspections are thoroughly completed and train team members in the housing inspection process. - Meet weekly with the Director of Housing and Stabilization Services to review individual staff performance, caseloads and services provided to Veterans to keep the Director abreast of current issues or concerns. - Work closely with the Director of Housing and Stabilization Services and the SSVF Stabilization Services Program Manager to implement systems to ensure that the SSVF team has the resources and tools needed to provide housing search, case management, health navigation, stabilization and homelessness prevention services to individuals who have experienced homelessness, and may struggle with mental health and substance use issues and/or medical conditions, to help them retain their permanent housing placement. - Review and audit program documentation, including service notes, Integrated Service Plans and other required SSVF documentation to ensure compliance with funding requirements and program model. - Assist with site visit and audit preparation. - Coordinate with the Director of Housing and Stabilization Services and the Director of Performance Monitoring and Evaluation to maintain appropriate records and database information for reporting purposes as well as to track program outputs and outcomes. - Intervene and/or provide guidance during crisis situations as needed. - Provide direct stabilization housing search and case management services as needed. - Work collaboratively with the Director of Housing and Stabilization Services and other management staff to ensure the integration of services and reduce programmatic duplication and silos. - Attend Program, Department meetings, Boston COC Veterans Work Group, SSVF Regional meetings and trainings. - Perform other SSVF duties as assigned. Now Qualifications: Required Qualifications: - BA in Human Services related field required. - 3+ years of supervisory experience, required. - 5+ years’ experience with Veteran population, mental health and substance use disorders, subsidized housing and/or homelessness. - Understanding of and commitment to Housing First, Harm Reduction, Motivational Interviewing, and Trauma Informed Care. - Strong case management and housing search and navigation skills and understanding of community-based resources and how to proficiently navigate these resources. - Excellent customer service skills and the ability to communicate professionally. - Proficiency with electronic databases and computers. - Strong crisis intervention skills. - Flexible self-starter with strong analytical skills. Preferred Qualifications: - Knowledge of military culture. Essential Functions Of The Job: - Ability to travel in the greater Boston and Merrimack Valley areas and work in the community, as needed. - Ability to work comfortably with a multicultural, homeless population experiencing complex challenges. - Demonstrate positive communication with Veterans and other team members and collaborators. - Strong organization skills and attention to detail. - Strong computer, database and electronic recording keeping skills. - Ability to maintain professional and personal boundaries. - Ability to write clear progress notes and person-centered service/care plans. - Strong written and oral communication skills. - Ability to work independently and collaboratively with teams, including other NECHV programs and departments. We could combine all into one list under Qualifications. But maybe separate Required vs Preferred vs Essential Functions as subheadings? Not allowed to use headings other than

      . Could use inside

      to denote categories. That's okay. We'll produce a

      with items; for clarity we can prefix with "Required: ", "Preferred: ", "Essential: ". Pay: $65,000-70,000 with a $5,000 sign on bonus. Schedule: primarily Boston, MA location, with expectation of travelling to NECHV’s Haverhill, MA office one day each week. Also Essential Functions includes ability to travel in greater Boston and Merrimack Valley areas and work in community as needed. That's similar. We'll include schedule info. Now produce HTML. We must not include any extra text outside HTML fragment. Let's craft:

      About the role

      Supervise a team of Stabilization Case Managers in the Supportive Services for Veteran Families (SSVF) program to facilitate the provision of rapid re-housing and stabilization services to Veterans transitioning from homelessness into permanent housing. Ensure the best practice service modalities of Housing First, Harm Reduction, Motivational Interviewing and Trauma-Informed Care are adhered to. Coordinate the training needs for the team to ensure compliance with SSVF and agency protocols. Work to strengthen systems and ensure that sound processes and procedures are developed and implemented to ensure successful program outcomes.

      Responsibilities

      • Supervise a team of Stabilization Case Managers ensuring services are in accordance with innovative best practice service modalities; follow the terms and conditions of the SSVF grant and adhere to agency protocols.
      • Ensure services that support rapid entry into permanent housing, stabilization and homelessness prevention services for program participants are provided, coordinating with the NECHV Human Service Department Team, NECHV’s subcontracting agencies and other providers.
      • Oversee the assignment of caseloads along with the SSVF Stabilization Services Program Manager.
      • Ensure that Veterans are quickly connected to their assigned Stabilization Case Manager and Healthcare Navigator (as needed) and that program requirements are adhered to.
      • Ensure the SSVF team complies with all required SSVF training, including during the initial orientation process, and that training participation is documented.
      • Provide training on the housing search and navigation processes, including navigating subsidized housing application processes and landlord communications.
      • Coordinate and streamline landlord recruitment and communication efforts to ensure the SSVF program team members have access to a pool of landlords to facilitate rapid placement into permanent housing.
      • Develop expertise in the SSVF Program Guide and ensure that SSVF team members understand and adhere to this guide.
      • Ensure that housing inspections are thoroughly completed and train team members in the housing inspection process.
      • Meet weekly with the Director of Housing and Stabilization Services to review individual staff performance, caseloads and services provided to Veterans to keep the Director abreast of current issues or concerns.
      • Work closely with the Director of Housing and Stabilization Services and the SSVF Stabilization Services Program Manager to implement systems to ensure that the SSVF team has the resources and tools needed to provide housing search, case management, health navigation, stabilization and homelessness prevention services to individuals who have experienced homelessness, and may struggle with mental health and substance use issues and/or medical conditions, to help them retain their permanent housing placement.
      • Review and audit program documentation, including service notes, Integrated Service Plans and other required SSVF documentation to ensure compliance with funding requirements and program model.
      • Assist with site visit and audit preparation.
      • Coordinate with the Director of Housing and Stabilization Services and the Director of Performance Monitoring and Evaluation to maintain appropriate records and database information for reporting purposes as well as to track program outputs and outcomes.
      • Intervene and/or provide guidance during crisis situations as needed