SSHA Student Services Assistant (On-Site)

About the role

The University of California, Merced is seeking a Student Services Assistant to support the School of Social Sciences, Humanities, and Arts (SSHA).

Responsibilities

• Provide calendar support to Assistant Dean of Student and Instructional Services and Director of Student Services
• Prepare and submit supply orders
• Support with tracking and budget related requests for Student and Instructional Services
• Prepare and disseminate digital communications to students and faculty
• Logistical support for committee and staff meetings
• Process routine academic advising/student forms
• Update student records and student-focused event planning
• Edit websites and create a welcoming atmosphere for students
• Supervise SSHA Academic Advising Student Assistants
• Manage SSHA Academic Advising reception, including creating shift schedules, reviewing/approving timesheets, managing time off requests, facilitating team meetings, and conducting one-on-one meetings
• Assist with SSHA Academic Advising Reception coverage (in-person and virtual)
• Organize all aspects of SSHA Academic Advising events
• Facilitate undergraduate involvement in School outreach programs
• Attend meetings to maintain current information on University policies
• Prepare materials for meetings and reports
• Maintain office supplies and create regular orders as needed
• Maintain consistent communication with the Assistant Dean of Student and Instructional Services and the Director of Student Services regarding calendaring support, undergraduate student petitions, meeting attendance, and daily activities

Qualifications

• High School Diploma, GED, or HSED or equivalent, and three (3) years administrative/clerical work experience
• Bachelor's degree in a related area and relevant work experience leading to the development of essential skills
• Direct knowledge of University of California policies and procedures preferred
• Supervisory experience preferred

Skills

• Working knowledge of administrative procedures and processes, including word processing, spreadsheet, and database applications
• Demonstrated ability to operate PC with software for Microsoft Outlook, Word, Excel, Publisher, and other programs as needed
• Strong verbal and written communication skills to convey information accurately, clearly, and concisely
• Strong active listening and critical thinking skills
• Excellent time management
• Effective communication and diplomatic skills with diverse groups
• Logical, concise, and grammatically correct document writing
• Independent and accurate record keeping
• Prioritization under conflicting demands
• Utilizing student information systems such as Banner, COGNOS, Blink, Astra, MyDegreePath, Box, OnBase, or equivalent
• Knowledge of University of California Policies and Procedures preferred

Benefits

The University of California, Merced offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Pay

The hourly range for this position is STEP 1: $27.17/hr.

Schedule

This position is fully On-Site.