SSD Testing Center Assistant

About the role

We’re currently searching for a Testing Center Assistant to join our Services for Students with Disabilities team in Blacksburg, VA. The role involves supporting students with disabilities by providing necessary assistance and maintaining records.

Responsibilities

• Manage paper and electronic files and records
• Respond to emails
• Compile exam copies and access codes to prepare test packets for students
• Track testing reservations (seating charts, scheduling exams)

Requirements

• Demonstrated previous experience providing programmatic support and office duties in a complex organization
• Proficient utilization of various software applications such as Microsoft Office (Word, Intermediate level Excel, PowerPoint) and email
• Demonstrated experience with data entry, handling and filing electronic documents, scheduling appointments and answering phone calls
• Previous receptionist experience in a professional setting
• Previous experience handling confidential material
• Demonstrated customer service experience
• Ability to maintain academic test integrity

Qualifications

• Demonstrated experience in a similar role
• Associate Degree in business, human services or related field and/or equivalent related experience preferred
• Knowledge of FERPA guidelines preferred
• Experience creating Accessible material preferred
• Previous experience in an academic testing environment preferred
• Previous experience working in an administrative position in a higher education setting preferred

Skills

Not specified

Benefits

Access to VT discounts

Pay

$16.00 - $20.00/hr

Schedule

Variable

About the University

The University: Virginia Tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life.

About the Division

THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning. The TEAM: Services for Students with Disabilities (SSD) strives to create an accessible and inclusive campus community. We collaborate with campus partners to remove barriers and meet the individualized access needs of disabled students. SSD supports success through the promotion of student learning and the development of advocacy skills.

Additional Information

The successful candidate will be required to have a criminal conviction check.