SSD Debug Engineer Manager - 2262

About the role

No Relocation Assistance Provided. KIOXIA America, Inc. is the U.S.-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D flash memory technology, KIOXIA continues to pioneer innovative memory, SSD and software solutions that enrich people's lives and expand society's horizons. The company's innovative BiCS FLASH™ 3D flash memory technology is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive, and data centers.

Responsibilities

• Perform debug for SSD related issues reported from customers and internal teams in the qualification and production phases
• Develop and manage a team of high performing SSD Debug engineers to align with organization strategies
• Work closely with product development teams to drive issues to resolution in a timely manner
• Represent owned issues in debug forums and customer meetings
• Drive and manage issues in bug tracking database
• Perform required lab work to replicate the reported issues
• Create 8D/failure analysis reports and explain to the customer
• Write product use-case technical white papers as needed

Qualifications

BS degree in computer engineering or equivalent field with minimum 12 years of experience in a technical related field or MS degree in computer engineering or equivalent field with minimum 10 years of experience in a technical related field.

• Proven NVMe and PCIe experience debugging complex SSD issues
• SSD Firmware architecture and/or validation/test experience
• Excellent understanding of debug tools: PCIe and NVME protocol analyzers
• Data center/server storage knowledge and experience
• Open-Source SSD Tools, such as, NVMe-CLI, FIO
• Good understanding of Open Compute Platform (OCP) specifications
• Experience with Telemetry, Host logs (dmesg, event logs), Firmware trace logs
• Strong verbal and written communication skills (English)
• Experience in interacting with key stakeholders of a product development organization
• SSD Firmware development/debug a plus
• NVMe driver knowledge is a plus
• Experience with NVMe-MI, TCG, SMBus and NAND characteristics is a plus
• Able to travel when and where needed – both domestic and international

Pay

$180,300.00 - $300,490.00

Benefits

• Investment in you
• Offering opportunities for career growth and personal development training
• Open-minded management
• Empowering employees by listening and responding to ideas, issues, and approaches
• Flexible work-life balance
• Offering a generous PTO allotment, holiday shutdown, and flexible work options
• Variety of cultures, perspectives, backgrounds and experiences of all our team members
• Through our opportunity, belonging and respect initiatives, our focus is to strengthen our company culture to create an environment of belonging for all
• Excellent medical and non-medical benefits
• 401(k) matching
• Pet insurance