SRO Assistant Residential Services Coordinator

About the role

Pan American Square, a DePaul Community Residence-Single Room Occupancy (CR-SRO) Program, seeks a dedicated mental health professional to join our team. The Assistant Residential Services Coordinator will assist the Program Director in enhancing residents' autonomy, quality of life, and recovery process.

Responsibilities

• Develops the overall Residential Service Plan with the resident and their support network, identifying needs and desires.
• Provides teaching, monitoring, and recovery-oriented supports, including but not limited to Assertiveness / Self-Advocacy Training, Community Integration / Resource Development, Daily Living Skills, Health Services, Medication Management / Training, Parenting Training, Rehabilitative Counseling, Skill Development, Socialization, Substance Abuse Services, Symptom Management.
• Ensures comprehensive planning for residents’ admission, ongoing services, and discharge, maintaining up-to-date plans according to standards of practice and New York State Office of Mental Health guidelines.
• Counsels residents during quarterly reviews of the Residential Service Plan, assessing progress and making necessary revisions.
• Maintains accurate and timely resident files, documenting progress notes, updating service plans, psychiatric and medical records, and other relevant information.
• Schedules and arranges annual physical, eye, and dental appointments for residents, ensuring transportation when necessary.
• Makes appropriate referrals to community service providers and ensures continuity of care, including mandated linkages such as Mental Health court, AOT, probation, etc.
• Liaises with residents’ clinical providers, contacting them monthly to monitor mental health and well-being.
• Encourages residents to establish connections with family and community, and to develop new interests and supports.
• Assists in the admission process by providing tours and lunch visits to prospective residents.
• Maintains resident confidentiality and demonstrates a caring, positive attitude towards all residents, staff, guests, and service providers.
• Performs safe transporting of residents when needed, adhering to safety rules and regulations.
• Performs any other duties necessary for the effective operation of the program.

Requirements

• One of the following three criteria:
  • Bachelor’s degree in a Human Services field
  • Associates degree in a Human Services field plus two (2) years residential experience
  • High School diploma / GED plus four (4) years full-time residential experience
• A clean New York State driving record as outlined in DePaul’s personnel policy.
• Must be at least Eighteen (18) years of age.

Qualifications

• Experience working with individuals with mental health conditions.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of community resources and services.
• Proficiency in Microsoft Office Suite.

Skills

• Assertiveness / Self-Advocacy Training
• Community Integration / Resource Development
• Daily Living Skills
• Health Services
• Medication Management / Training
• Parenting Training
• Rehabilitative Counseling
• Skill Development
• Socialization
• Symptom Management
• Substance Abuse Services

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous Paid Time Off and Paid Holidays
• 403B with Employer Match
• Robust Employee Assistance Program
• Staff Recognition Program
• Employee Discount Program

Pay

The pay range for this position is $21.75 - $22.05/hour.

Schedule

Saturday 3pm-11:30pm
Sunday 3pm-11:30pm
Monday 3pm-11:30pm
Tuesday 1pm-9:30pm
Friday 11am-7:30pm

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Generous PTO & Paid Holidays
• 403B with Employer Match
• Robust Employee Assistant Program
• Staff Recognition Program
• Employee Discount Program

Equal Opportunity Employer

DePaul is an equal opportunity employer that values diversity. All employment is decided based on qualifications, merit, and program need.