Sr Web UX-UI Manager

Responsibilities

• Design Systems & Platform: Lead the modernization of the Davita.com site UX/UI including developing new standards, templates and best practices.
• Act as the voice of our users to simplify priority segment journeys, increase message engagement and deliver on priority site KPIs.
• Evolve site design planning from singular landing pages to persona based guided customer journeys prioritizing the next best action.
• Own and evolve the company's design system, including component libraries, tokens, interaction patterns, and documentation.
• Drive consistency and scalability across web experiences by establishing clear standards and governance for design system adoption.
• Partner with product, development and IT teams to ensure templates and components are implemented accurately and maintained over time.
• Educate agency and other creative partners on web standards and capabilities, and act as governance to ensure new campaigns ladder up to site and brand best practices.
• Advocate for accessibility (WCAG compliance) as a foundational standard across all platform experiences.
• Work closely with product managers, developers, and clinical/compliance teams to align design decisions with healthcare regulatory requirements (e.g., HIPAA, FDA guidelines where applicable).
• Communicate design system strategy and roadmap to senior leadership and cross-functional partners.
• Champion the voice of the user through research insights, usability testing, and data-informed iteration.

Requirements

• 7+ years of UX/UI design experience, with at least 2 years in a people management role.
• Demonstrated experience building or scaling a design system in a complex web environment.
• Strong proficiency in Figma (or equivalent), including component architecture, variables/tokens, and library management.
• Deep understanding of accessibility standards and inclusive design principles.
• Able to balance strategic thinking with hands-on design contributions when needed.
• Excellent communication and stakeholder management skills - you can translate design rationale for both technical and non-technical audiences.

Preference For Experience

• Working in or alongside healthcare, health tech, or other regulated industries.
• Familiarity with EHR integrations, clinical workflows, or patient-facing digital health web experiences.
• Background working within Agile/Scrum product development environment.