Manager, UI/UX
Job Overview
Komatsu is transforming its digital experience with an enterprise-wide initiative. This role leads a team of UX/UI researchers and designers responsible for re-designing Komatsu’s digital products.
Key Job Responsibilities
Leadership: Ownership of the design and experience of websites and digital products, leading, coaching, and inspiring a multidisciplinary team.
Strategy: Partner with strategy and product management to define and develop the big-picture UX/UI strategy.
Roadmap: Proactively own the UX team backlog and identify initiatives for the UX team to lead, support, and partner with key stakeholders.
Planning: Proactively create well-defined engagement/UX discovery plans to facilitate the initiation of new initiatives.
Workshops: Host and conduct workshops with product and technical teams to drive product innovation from a customer-centric approach.
Design System: Own a federated design system that drives flexibility and consistency across digital products and drives the evolution and maturity of our design system.
Research: Establish best practices for user research and testing to inform product owners about trends, usability, and product sentiment.
Evangelize: Advocate for UX practices to be tightly embedded and integrated within digital and product strategy.
Process Excellence: Document UX processes throughout research, discovery, planning, prototyping, and testing.
Process Improvement: Identify opportunities to streamline existing processes and digital products by driving the adoption of UX standards and best practices.
Qualifications/Requirements
Bachelor's Degree in Graphic Design, Web Design, User Interface Design or a related field.
Minimum of 7 years leading UX/UI teams.
Minimum of 7 years designing mobile-friendly, responsive B2B and B2C eCommerce websites.
Strong portfolio of prior work demonstrating delivery of complex, large-scale digital re-designs.
Modern web development practices including implementing UX best practices, responsive design, and mobile-first layouts.
Demonstrated graphic design skills to turn wireframes into high-fidelity visual designs.
Experience with usability testing practices and methodologies.
Experience with web front-end development, HTML/CSS.
Desired Characteristics
Experience leading, organizing, overseeing, and releasing third-party design activities.
Experience implementing on-site personalization based on a user’s profile settings.
Experience implementing A/B testing.
Experience working with Figma and Miro.
Strong organizational and presentation skills; ability to handle multiple tasks, meet deadlines, and manage priorities.
Company Benefits
Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
401(k) and/or employee savings programs.
Employee time off (vacation and designated holidays).
Employee and family assistance programs.
Disability benefits.
Life insurance.
Employee learning and development programs.
Diversity & Inclusion Commitment
We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
Company Information
Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in over 140 countries. Founded in 1921, Komatsu is committed to supporting individuals and communities through job training, skills development, and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all.
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.