Sr. Warehouse Operations Manager

Location: 5600 S Council Rd, Oklahoma City, OK

About the role

Responsible for administration of company policies to warehouse personnel, monitoring and improving productivity, quality, and maintaining cost control methods within the position's area of supervision. Leads and controls activities of company warehouse personnel and related functions through moderate direction of shift managers. Ensures shipping, receiving, storage, and distribution activities are performed efficiently. Takes precautions to protect warehouse contents against loss and damage. Retains and reviews specific warehouse documents and reports to ensure established methods and procedures are followed.

Responsibilities

• Supervise warehouse employees in housing products, selecting orders, and preparing for delivery to members in the most efficient manner.
• Ensure productive, timely, and quality shipments and/or receiving of all products for member stores.
• Increase production and effectively utilize the workforce to maximize efficiency and reduce warehouse operating expenses.
• Direct the placement of the workforce responding to changing needs during the shift.
• Hire, train, develop, recognize, and evaluate the performance of all employees on the shift.
• Provide an atmosphere of open and honest communications and a positive working environment.
• Enforce and educate concerning company safety, sanitation, security, and standards of operation.
• Reduce safety risks and minimize exposure by ensuring all safety policies and practices are followed.
• Conduct audits, train employees, make inspections and observations, praise and acknowledge good safe practices, manage work-related injuries to minimize loss, and conduct complete accident investigations on all incidents.
• Administer disciplinary action per divisional policies and procedures.
• Oversee the resolution of employee complaints or grievances to facilitate proper resolution.
• Conduct pre-shift meetings with the team to communicate daily goals, member needs, safety issues, and problem areas that need to be addressed.
• Communicate to the Warehouse Manager any problem areas, improvements, etc., regarding the warehouse center's operation.
• Ensure that state, federal, and AWG safety, sanitation, and governmental policies, laws, and regulations are maintained and adhered to.
• Work as a member of the AWG team to meet total job responsibilities, stressing cooperation, integrity, tact, and consideration with members, associates, and division management.
• Maintain strong communication and computer skills with the ability to use and learn new technology.
• Keep management informed on planning, analysis, work performed, and results.
• Ensure all records required by management are complete, accurate, and submitted on time.

Requirements

• One to two years of supervisory experience and/or experience working in a grocery warehouse environment; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Warehouse mobile equipment certification and a valid driver's license.

Physical Demands

• Regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear.
• Frequently required to sit and taste or smell.
• Occasionally lift and/or move up to 100 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

• Occasionally or frequently exposed to extreme cold in coolers or freezers and works with and around a variety of warehouse mobile equipment.
• The noise level in the work environment is usually moderate to occasionally loud.

Benefits

• Medical, Dental, & Vision Insurance
• Health Savings Account
• Dependent Care Flexible Spending Account
• Paid Vacation, Holiday, and Sick Time
• 401(k) with 4% match along with 3 other contributions
• Tuition Reimbursement
• Basic & Supplemental Life and AD&D
• Employee Assistance Program
• Short-Term and Long-Term Disability
• Wellness Program
• Yearly Holiday Bonus