Sr. Manager, Warehouse Operations

Responsibilities

• Manage and lead with warehouse supervisors, leads, clerks and associates
• Meet and exceed warehouse related productivity and financial metrics and report daily warehouse schedule attainment
• Oversees the Customer Service Group which includes order entry and service related customer issues
• Develop programs to reduce repairs/cost
• Monitor all inventories, equipment, etc. to avoid theft and damages
• Maintain inventory accuracy above 99.9%
• Eliminate customer deductions for claims of overages, shortages and damages
• Ensure all outbound shipments ship on time, are picked and loaded accurately (correct quantities and SKUs) and arrive at destination undamaged and complete (On time and in full)
• Ensure material and product are received and delivered in sanitary trailers and their security is not compromised
• Ensure warehouse passes all audits (BRC, quality, internal, sanitation, etc.) with superior ratings
• Eliminate internal damage to product
• Follow all laws and regulations to ensure safety
• Maintain the warehouses in good and clean operating conditions with materials and equipment properly maintained and in good condition
• Work in accordance with all company policies and procedures regarding employment, safety, quality, product safety and legality, security and regulatory compliance as applicable

Qualifications

• Minimum 7 years of experience as a senior level warehouse manager
• Bachelors degree preferred or similar work experience
• Deep knowledge of all modes of transportation, has customer facing experience and highly analytical
• Significant warehouse systems-based experience
• Familiar with transportation operations and inventory accounting procedures and cycle count programs
• Experienced managing with productivity and metrics
• Experience managing contract employees and agency partnerships