Sr. Virtual Desktop Engineer
About the role
The Sr. Virtual Desktop Engineer will architect, design, implement, and support enterprise virtual desktop platforms for a global organization. This role will focus on Desktop Virtualization technologies, enabling secure, high-performance virtual workspaces for IT and Engineering, software development, CAD, for Global Teams.
Responsibilities
Design and implement enterprise-scale virtual desktop solutions using Citrix Virtual Apps and Desktops, Citrix DaaS, Omnissa Horizon, and Omnissa Workspace ONE.
Build highly available, secure, scalable, and resilient digital workspace environments across regions.
Lead technical design reviews, vendor evaluations, platform modernization, and architecture governance activities.
Enable virtual workstation solutions for software development, engineering applications, CAD/EDA tools, simulation platforms, DevOps environments, and test/validation workflows.
Optimize virtual desktops for graphics-intensive and compute-intensive engineering workloads, including GPU-enabled use cases.
Partner with Engineering teams to translate application and development requirements into fit-for-purpose workspace solutions.
Provide L3/L4 support for Citrix and Omnissa production platforms, including troubleshooting of performance, connectivity, authentication, profile, image, and application delivery issues.
Own platform upgrades, patching, capacity planning, monitoring, health checks, documentation, and lifecycle management.
Create repeatable processes to improve reliability, availability, scalability, and user satisfaction.
Implement security measures for virtual desktop platforms aligned with Zero Trust principles.
Support integration with MFA, SSO, Conditional Access, identity federation, endpoint compliance, and privileged access controls.
Ensure virtual desktop platforms align with corporate security, audit, data protection, and compliance standards.
Automate provisioning, image management, configuration, reporting, and operational tasks using PowerShell, Python, REST APIs, Terraform, or Ansible.
Integrate virtual desktop platforms with hybrid infrastructure and cloud services such as Microsoft Azure, Azure Virtual Desktop, and AWS.
Improve operational efficiency through automation, self-service, infrastructure-as-code, and standardized deployment models.
Support future Desktop-as-a-Service and cloud-hosted virtual desktop transformation initiatives.
Requirements
Bachelor's Degree in Computer Science, Information Services, Computer Engineering or equivalent work experience in a relevant field.
Eight (8) years of experience supporting enterprise Virtual Desktop Infrastructure or End User Computing platforms.
Five (5) years of hands-on experience with Citrix Virtual Apps and Desktops, Citrix DaaS, or related Citrix technologies.
Three (3) years of hands-on experience with Omnissa Horizon and Omnissa Workspace ONE.
Experience designing and supporting global environments with distributed users, regional infrastructure, and enterprise support requirements.
Experience supporting engineering or software development organizations with performance-sensitive applications and specialized workspace needs.
Strong troubleshooting skills across Windows, virtualization, networking, identity, storage, user profiles, and application delivery layers.
Qualifications
Minimum qualifications include a Bachelor's Degree in Computer Science, Information Services, Computer Engineering or equivalent work experience in a relevant field.
Eight (8) years of experience supporting enterprise Virtual Desktop Infrastructure or End User Computing platforms.
Five (5) years of hands-on experience with Citrix Virtual Apps and Desktops, Citrix DaaS, or related Citrix technologies.
Three (3) years of hands-on experience with Omnissa Horizon and Omnissa Workspace ONE.
Experience designing and supporting global environments with distributed users, regional infrastructure, and enterprise support requirements.
Experience supporting engineering or software development organizations with performance-sensitive applications and specialized workspace needs.
Strong troubleshooting skills across Windows, virtualization, networking, identity, storage, user profiles, and application delivery layers.
Skills
Strong understanding of Citrix Virtual Apps and Desktops, Citrix DaaS, Omnissa Horizon, and Omnissa Workspace ONE.
Experience with PowerShell, Python, REST APIs, Terraform, or Ansible for automation.
Knowledge of security best practices for virtual desktop platforms.
Ability to integrate virtual desktop platforms with hybrid infrastructure and cloud services.
Experience with engineering and software development environments.
Benefits
Base Pay Range: $111,100.00 - $188,900.00 Annually
Additional benefits include:
Medical, dental, vision, life, and other voluntary benefits
401(K) including company matching
Employee stock purchase program (ESPP)
Student debt assistance
Tuition reimbursement program
Development and career growth opportunities and programs
Financial planning benefits
Wellness benefits including an employee assistance program (EAP)
Paid time off and paid company holidays
Family care and bonding leave
Pay
$111,100.00 - $188,900.00 Annually
Schedule
N/A
Location
USA-MI-Ann Arbor-KLA