Sr. Underwriting Ops Associate

Role Overview

The Sr. Underwriting Ops Associate will operate at the intersection of data science, underwriting operations, and sales operations. Key responsibilities include reviewing and approving RFPs, validating inputs, monitoring funnel performance, and partnering with sales and operations teams to resolve issues.

Required Qualifications

• Substantive experience in group health, stop-loss, or employee benefits underwriting, gained through an underwriting, analytics, or operations role at a carrier, MGU, broker, or insurtech.
• Strong proficiency in Excel, with the ability to structure analyses, build formula-driven models, and produce well-organized reporting.
• Demonstrated attention to detail and the ability to identify subtle errors in numerical and written data.
• Excellent internal communication skills, with the ability to work effectively across data science, sales operations, and health plan operations.
• Comfort operating in an evolving environment where systems, processes, and tooling are actively being built.

Preferred Qualifications

• Ability to query and analyze complex datasets independently using SQL, Python, or comparable tools.
• Experience operating alongside machine learning, AI-assisted, or rules-based automation systems.
• Familiarity with the self-insured market segment and distribution model.

What You Will Do

• Review and approve RFPs within established underwriting authority; escalate borderline, complex, or out-of-range submissions.
• Validate inputs derived from broker submissions and external documentation; correct errors directly where appropriate and escalate systemic issues to the data science team for resolution.
• Maintain oversight of underwriting funnel performance, including quote volume, close ratios, quote-to-bind conversion, and broker and segment mix; identify and communicate the drivers behind observed trends.
• Conduct ongoing analysis of the risk composition of quoted versus bound business, surfacing early indicators of adverse selection or appetite drift.
• Triage in-flight quote inquiries and coordinate with sales operations, who own broker-facing communication.
• Partner with health plan operations to support the downstream execution of bound business.
• Develop and maintain underwriting reporting and dashboards; define and refine the operational metrics that govern the function as it scales.

Compensation

$80,000-110,000 base salary + performance based bonus

About Arlo

High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company. Join an important mission: Your work directly influences how people access care and improves lives at scale. Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity. Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare. High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

Why Join Arlo

Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.