Underwriting Operations Associate

Position Summary

The Underwriting Operations Technician supports the Commercial Underwriting team by processing policies and quotes. This role reviews applications and policy changes for accuracy, rates new and renewal business, calculates premiums, and assists Underwriters with quotes and endorsements.

Primary Responsibilities

• Read and comprehend written documents including insurance and policy terms and other factual information
• Review applications and requests for policy changes to ensure information is accurate in order to complete the rating process; and reports to the Underwriter accordingly
• Rate policies and changes in such policies, utilizing the company's rating/publishing system
• Aid in contacting Underwriting personnel to discuss quotes, renewals, applications, changes and underwriting issues
• Maintain proficiency in the use of the company's rating/publishing system
• Maintain proficiency in the use of ISO, NCCI, and other appropriate online manuals
• Calculate premiums on endorsements, cancellations, and payment plans
• Perform other duties as assigned

Qualifications

• Previous Property/Casualty Commercial Lines Insurance experience preferred
• Knowledge of ISO (Insurance Services Offices) /NCCI (Workers' Compensation) regulations
• Previous experience with insurance rating/publishing system(s) preferred
• Strong verbal and written communication skills
• Basic understanding and application of Microsoft Office
• Strong attention to detail and accuracy
• Proven ability to stay organized and meet deadlines
• Strong interpersonal and customer service skills