Sr. Transportation Manager
This role is available in Albuquerque, NM, El Paso, TX, or Tucson, AZ.
About the role
Our Senior Transportation Managers play a crucial role in exceeding expectations and providing a superb customer experience; critical to Amazon’s success, which is built on a foundation of customer obsession and innovation. This position is a multi-faceted role requiring the ability to balance strategy and execution. The Senior Transportation Manager is responsible for all aspects of the operations of the TOM teams within a specific node and may include responsibilities for stand-alone sites as well. You will lead a dynamic team of Operations and Area Managers to achieve operational excellence through coaching and mentoring the team; driving employee engagement, and building leadership bench strength within the TOM organization.
Responsibilities
- Owns and delivers the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for TOM
- Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, forecasting, and peak season planning
- Drives continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact
- Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building
- Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings
- Establishes objectives and metrics for safety, quality, productivity, and customer experience
- Sets clear goals and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds leaders accountable
- Mentors and develops leaders and staff
- Participates in recruiting to identify and evaluate associates and internal/external candidates for promotion and hire
- Works closely with support staff (HR, Finance, Safety, IT and other leaders) to build and secure support and resources for projects and initiatives
Requirements
- Bachelor's degree or equivalent
- 5+ years of direct management experience
- Experience in performance metrics, process improvement, and Lean methodologies
- Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
- Work flexible hours as business demands, including overnight, weekends and holidays
Preferred Qualifications
- Experience developing or delivering training programs across multiple sites or regions, or experience with project management
- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design, or equivalent business experience
- Experience leading large teams/operations, including a salaried/hourly workforce, in a rapidly changing customer service, manufacturing, production or distribution environment
- Experience in organizational leadership and development or talent management, with experience in a senior leadership role
Pay
- USA, AZ, Tucson: $135,000.00 - $182,700.00 USD annually
- USA, NM, Albuquerque: $135,000.00 - $182,700.00 USD annually
- USA, TX, El Paso: $121,500.00 - $164,400.00 USD annually
Benefits
- Sign-on payments and restricted stock units (RSUs)
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave