Sr. TPM - SF Agentic AI, Amazon Business GTM Sales Technology

Key job responsibilities

• Own end-to-end delivery of Salesforce Agentic AI programs — including Conversation Intelligence, GenAI-powered opportunity management, prospecting automation, and Agentic integrations — from design through post-launch
• Drive cross-functional alignment across Engineering, Science, data and external vendors to deliver AI-powered features.
• Evaluate integration architectures for Agentforce, AWS AgentCore, MCP-based platforms, and enterprise AI tooling; identify and resolve technical blockers before they impact delivery
• Partner with Product and Engineering to define sprint priorities, manage staggered delivery timelines, and maintain transparent status reporting for senior stakeholders
• Lead post-launch operations including retrospectives, operational runbooks, and 30–60 day metric monitoring to validate outcomes such as time savings, GMS impact, and adoption targets

Basic Qualifications

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience in Salesforce or any CRM development and Integrations

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience developing, deploying and managing AI products at scale
• Experience integrating AWS cloud services with on-premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)