Sr Technical Project Mgr, Full-Time, Hybrid, Marlborough, MA

About the role

The Technical Project Manager leads teams within a matrix environment to successfully complete projects within the Technology organization. They serve as the primary liaison between project teams, business owners and sponsors for various systems and/or applications. The Technical Project Manager is responsible for the oversight of the entire project's life cycle. This position will collaborate with a team of PMs and Senior PMs to make continuous improvements to project processes.

Essential Functions

• Manage projects with waterfall and agile methods when applicable
• Plan, estimate and execute technology-related projects
• Communicate and coordinate project deliverables across IS Infrastructure, IS Development teams and the project team to achieve milestones
• Develop detailed project deliverables including scope statements, schedule, resource plans and success criteria
• Schedule and conduct project planning with appropriate tech leads, third party contractors and business
• Manage day-to-day project activities to meet deliverables, manage risks and remove team blockers
• Cookordinate project deliverables, identify required resources and review roles & responsibilities
• Cookordinate team resources across projects with other Project Managers
• Simultaneously manage multiple IT project plans. Establish clear goals, milestones and approach to execution
• Aid in building Portfolio View of initiatives business and IT initiatives across the Credit Union
• Use sound judgment in project communication and ensure that key stakeholders including the team, business and management are apprised of project activities in a timely manner
• Communicate progress, risks, expectations, timelines, milestones and other key project metrics to business and team members
• Contribute to the ongoing development and improvement of the Project Management Life Cycle and agile methodologies
• Lead the team to update support processes to capture new project enhancements, features or updated technologies
• Ensure project post implementation reviews are conducted

What You’ll Need

• Working knowledge and understanding of the ITIL (Information Technology Infrastructure Library) Framework
• Adhere to DCU’s project management best practices, procedures and documentation standards
• Have a “Team Player” mentality

Education and Experience Requirements

• 4-year degree in Information Systems or equivalent work experience
• Minimum of 2 years direct Information Systems infrastructure experience, perhaps as a system engineer, network engineer, worked on a service desk team, or in IT Security, and may have been an Infrastructure team lead or infrastructure manager
• 2 - 4 years experience with Information Systems project management experience
• 2 - 4 years experience in Financial Industry
• Excellent verbal and written communication skills
• Strong knowledge of banking systems, technologies and their relationship to business functions, practices, and processes
• Analytical and Project Management skills with a focus in financial services applications
• PMI or other project management certification preferred
• Knowledge and practical applications of Agile methodology
• Business Process Management experience recommended