Sr. Technical Program Manager, Prime Tech

About the role

The Amazon Prime TPM team is a cross-functional group of Technical Program Managers responsible for running large technology initiatives for Prime Acquisition, Payments, CXE, International Expansion, and supporting variations of Prime that enhance the customer experience.

Responsibilities

• Guardian of world-class customer experience for deliverables, continuously raising the bar on functionality, flow, consistency, usability, and simplicity.
• Interface between product owners and development teams, thoroughly understanding the product, helping define user stories, and driving the evaluation of appropriate technical solutions to meet business requirements.
• Engage with partners, decompose requirements into technical execution plans with multiple development teams, track progress towards goals, and report status to product, business development, and technical leadership.
• Make the right feature trade-offs to ship software without compromising customer experience and business relevance.
• Engage with various teams within the company, evangelize the team and project, build relationships, and identify existing components and technologies that can be leveraged to deliver on goals.
• Represent the technical team to senior leadership across the company.

Requirements

• 7+ years of working directly with engineering teams experience.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
• Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.

Qualifications

• Bachelor's degree in engineering, computer science, or equivalent.

Skills

• Project management disciplines including scope, schedule, budget, quality, risk, and critical path management experience.

Benefits

Amazon offers a comprehensive benefits package including health insurance, retirement savings, paid time off, and more.

Pay

Competitive compensation based on experience and qualifications.

Schedule

Full-time position.

Company

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.