Sr. Technical Program Manager, International Emerging Stores Payments

About the role

The IESP (International Emerging Stores Payments) team's vision is to delight our customers with the best payment experience in emerging markets such as Mexico, Brazil, Australia, and others. As a Senior Technical Program Manager, you will lead the delivery of large, significantly complex, cross-functional technology initiatives and launch customer-facing features. You will own the roadmap, define clear requirements, facilitate technical design decisions, and plan and achieve delivery dates. This role has significant influence on overall strategy by helping define product features, shaping system architecture, and establishing best practices to deliver high-quality products.

Responsibilities

• Manage complex, cross-functional programs and projects to deliver new payment capabilities and enhancements for emerging markets.
• Partner with engineering, product, and other teams to define roadmaps, requirements, and success criteria for emerging market payments initiatives.
• Establish processes and governance to ensure on-time delivery, quality, and risk mitigation for emerging market payments projects.
• Communicate progress and blockers to senior leadership, and drive issue resolution to keep programs on track.
• Identify opportunities for process improvements and automation to increase efficiency in emerging market payments operations.
• Tackle large, complex projects, document intricate business rules in a highly distributed team, and understand service-oriented architecture.
• Lead the build of reliable, scalable, and secure products for customers in a hyper-growth environment with rapidly shifting priorities.

Requirements

• 7+ years of experience working directly with engineering teams.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management experience working directly with software engineering teams.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.

Preferred Qualifications

• 5+ years of project management disciplines, including scope, schedule, budget, quality, risk, and critical path management.
• Experience defining KPIs/SLAs to drive multi-million-dollar businesses and reporting to senior leadership.

About The Team

Our team culture is inclusive, and we are committed to furthering a culture of inclusion through annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which encourage team members to seek diverse perspectives, learn, and build trust.

We believe in work-life balance and offer flexibility in working hours to help you find your own balance between work and personal life.

Our team is dedicated to supporting new members through mentorship and career growth. We celebrate knowledge sharing and strive to assign projects that help each team member develop into a well-rounded professional.

Pay

Base salary range: $148,700.00 - $201,200.00 USD annually (Seattle, WA). Your compensation package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription).
• Basic Life & AD&D insurance with the option for supplemental life plans.
• Employee Assistance Program (EAP) and mental health support.
• Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and surrogacy reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.

Learn more about our benefits at amazon.jobs/en/benefits.