Sr Technical Program Manager, AWS Marketing Technology, AI and Analytics

About the role

The Technology, AI, and Analytics (TAA) team within AWS Marketing is responsible for powering our vision to become the best B2B marketing organization by using technology to improve customer and marketer experience. We are looking for an experienced Senior Technical Program Manager (TPM) to lead cross-functional technical programs that deliver significant business impact for AWS customers and marketers. In this role, you will drive large-scale initiatives across multiple teams, influence senior leadership, and help define both business strategies and goals for those strategic initiatives. You will also play a key role in defining the technical direction of critical technology that AWS Marketing teams deliver.

Responsibilities

• Owns and manages the lifecycle of large high impact cross-functional technology initiatives across multiple teams and organizations. Work is strategic and tactical.
• Develop comprehensive program plans with clear milestones, goals, dependencies, critical paths, and risk mitigation strategies
• Help define, align and map customer needs and business strategies for product and technology decisions.
• Drive technical decision-making processes and help resolve technical architectural or engineering ambiguity
• Resolve cross-team dependencies and conflicts
• Communicate program status, risks, and mitigation plans to senior leadership and stakeholders
• Influence product strategy and roadmaps based on technical constraints and opportunities
• Partner with engineering leaders to define technical solutions that meet business requirements
• Identify and remove obstacles to program execution through creative problem-solving
• Lead post-mortems and drive continuous improvement initiatives

Requirements

• 6+ years of technical program management working directly with software engineering teams
• Bachelor's degree in engineering, computer science or equivalent
• Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
• Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules
• Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

Qualifications

• Master’s degree in Computer Science, Engineering, or MBA
• Project Management Professional (PMP) or similar certification

Skills

• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• Experience with Cloud platforms (preferably AWS), database systems (SQL and NoSQL), AI tools for development productivity, contributing to open-source projects, and/or version control systems
• Knowledge of Marketing Technologies and Strategies (ABM, Personalization, Customer Journeys, Campaign Management, and others)
• Experience with Agile, Scrum, and other software development methodologies
• Experience using metrics to drive program improvements leveraging strong data analysis skills

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• Paid time off
• Parental leave

Pay

• USA, NY, New York - $163,600.00 - $221,300.00 USD annually
• USA, WA, Seattle - $148,700.00 - $201,200.00 USD annually