Sr Technical Program Manager
About the role
This Technical Program Manager will be an important member of our Technical Program Management team supporting new AI-driven features and product launches. You will report to the Sr. Director, Technical Program Management. This is a Hybrid Position located in Frisco, TX. We are only considering candidates within a commutable distance to the Frisco office. You will be required to be onsite on an as-needed basis; when not working onsite, you will work from your home office.
Responsibilities
- Own and drive key projects from Product portfolio and help release quality products to our consumers.
- Build AI-driven program intelligence by creating Program management agents using tools like Claude.
- Replace manual TPM rituals with intelligent, queryable systems and help up-level the entire TPM org.
- Manage issues and risks, create mitigation plans, escalate to appropriate stakeholders and produce program reports for executive leadership.
- Own all planning activities and manage critical path dependencies, change management and drive key decisions with stakeholders.
- Empower the cross-functional team to operate more efficiently by defining processes where needed and removing or improving existing ones that are not working.
- Interact with engineering, UX, product and business leaders to prioritize and execute on AI based Product, Platform, and Marketing strategy.
- Customer obsessed mindset with a focus on quality user experience with robust Consumer workflows.
- Maintain urgency by ensuring there is strong collaboration within multiple parts of the organization who may have competing priorities.
- Drive accountability and ownership in a fast-paced environment.
- Experience managing programs with geographically dispersed teams.
Requirements
- 10+ years of technical project or program management experience in driving consumer-centric applications with at least 3 years driving product launches for AI-based features and applications.
- Hands on native AI-TPM using Claude code to build AI applications enhancing the TPM function.
- Proven track record of managing large-scale, complex technical efforts.
- 5+ years of experience using project/portfolio management tools such as ClickUp, Atlassian JIRA, Confluence, VersionOne, Asana, Monday.com or Smartsheets.
- Strong technical orientation and solid understanding of Product Development Life Cycle (PDLC).
- Excellent written and oral business communication and people skills, with the ability to influence stakeholders and executive leadership.
- Strong negotiation and conflict management skills with the ability to articulate concepts and rationale to stakeholders at all levels of the organization.
- Demonstrated ability to work through ambiguity to detailed solutions.
- Experience developing processes where little exists and demonstrated flexibility to get things done with global teams, especially working around time zone challenges.
- Detail-oriented and able to understand the bigger picture by using your technical expertise and problem-solving abilities to prioritize and manage blocking issues.
- Excellent leadership skills, time management, organization and facilitation.
Qualifications
- Experience managing programs with geographically dispersed teams.
Skills
- Technical Project or Program Management Experience
- Native AI-TPM using Claude code
- Project/Portfolio Management Tools (ClickUp, JIRA, etc.)
- Product Development Life Cycle (PDLC)
- Business Communication and People Skills
- Negotiation and Conflict Management
- Process Development and Global Team Management
- Leadership, Time Management, Organization, Facilitation
Benefits
Company Benefits And Perks include a Bonus Program, 401k Retirement, Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage, Paid Parental Leave, Support and Community Involvement, 14 Paid Company Holidays, Unpaid Holidays, Unlimited Paid Time Off for Exempt Employees, 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees, and a Pay Range of USD $123,650.00/Yr. - USD $203,150.00/Yr. depending on experience and qualifications.
Pay
The anticipated compensation for this position is USD $123,650.00/Yr. - USD $203,150.00/Yr. depending on experience and qualifications.