Sr Technical Program Manager

About the role

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Responsibilities

• Collaborate with product and engineering leaders to establish program plans and milestones, proactively managing risks and setting clear objectives.
• Drive roadmap alignment across product areas, ensuring strategic goals are met through effective cross-functional coordination.
• Lead transformation initiatives and develop strategic roadmaps, fostering a collaborative environment to achieve alignment.
• Advocate for engineering excellence by supporting reliable software systems and improving productivity across teams.
• Partner with Software Engineering, Platform Infrastructure, and other key functions to maintain high-quality standards.
• Provide mentorship to junior TPMs, fostering their professional growth and enhancing overall program management capabilities.

Requirements

• 8-10+ years of experience in software development program management across cross-functional projects.
• 5+ years in a program management role.
• Expertise in Agile methodologies and tools.
• Demonstrated ability to navigate software engineering challenges.
• Proven ability to work effectively with both technical and non-technical team members.
• Experience coordinating release schedules and building sustainable processes.
• Hands-on expertise in automation and scripting, enabling the creation and optimization of workflows to automate various processes efficiently.

Qualifications

• Background in a growth-stage or tech company.
• Skilled in decomposing products or features into technical components and dependencies.
• Experience in software development with one or more general-purpose programming languages.
• Familiarity with Jira and Confluence tools.

Skills

• Expertise in Agile methodologies and tools.
• Hands-on expertise in automation and scripting.
• Effective stakeholder management and critical thinking.
• Strategic oversight and ability to navigate through ambiguity.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year.
• Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth, Company-paid subscription to Headspace, Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave.
• Generous paid vacation + time off for your birthday.
• Paid volunteer time.
• Focus on your career growth: Development Dollars, Leadership development, Access to thousands of on-demand e-learnings, Travel Discounts, Employee Resource Groups.
• 20 days of paid time off.
• Private health and dental insurance.
• Life and Disability insurance.
• Free lunch 2 days per week.
• Convenient downtown SF office location close to the Embarcadero MUNI and BART stations.
• Building amenities, such as a gym & bike parking.
• The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker.
• Competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits.
• This role is eligible to be considered for an annual bonus and equity grant.
• Work Environment & Flexibility: At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones.