Sr Technical Program Manager
About the Role
We are seeking a Senior Technical Program Manager and PMO Lead with a proven track record of delivering complex enterprise platforms, multi-workstream technology initiatives, and large-scale business transformation programs. This role is responsible for establishing program governance, aligning business and technology stakeholders, and leading cross-functional teams to successfully execute strategic initiatives from planning through production deployment. The ideal candidate excels at driving structure, accountability, and execution while delivering measurable operational and business outcomes.
This individual will oversee technology programs involving enterprise applications, SaaS solutions, infrastructure modernization, networking, data centers, and other technology-enabled transformations. Experience working within Agile environments and supporting organizational adoption of Agile, Scrum, Kanban, and Lean practices is highly desired.
Location: Hybrid - 4 days/week onsite in SE MI
Duration: Long-Term Contract
Responsibilities
- Develop and manage program and project plans, including scope, objectives, timelines, deliverables, dependencies, and resource requirements.
- Establish PMO governance frameworks, operating rhythms, reporting structures, and program controls to ensure successful delivery.
- Lead cross-functional teams and coordinate stakeholders across business, technology, operations, and external vendor organizations.
- Drive issue resolution, risk management, and continuous improvement initiatives through proactive identification and mitigation strategies.
- Facilitate collaboration between internal teams and third-party technology providers to streamline execution and remove delivery obstacles.
- Communicate program status, milestones, risks, dependencies, and key performance metrics to executive leadership and stakeholders.
- Ensure program objectives and deliverables are completed within approved scope, schedule, budget, and resource constraints.
- Develop executive-level reporting, dashboards, presentations, and insights to support decision-making and governance reviews.
- Partner with product and technology leaders to define long-term objectives, strategic roadmaps, release plans, and delivery forecasts.
- Apply project and program management methodologies including Agile, Scrum, Kanban, Lean, Waterfall, and hybrid delivery models.
- Support Agile delivery teams as a Program Manager, Scrum Master, Release Train Engineer (RTE), or Agile Coach when needed.
- Promote a culture of accountability, transparency, continuous improvement, and operational excellence across delivery teams.
Requirements
- 4+ years of experience within Information Technology environments.
- 1+ year of Program Management experience.
- Demonstrated expertise managing complex technology initiatives and cross-functional teams.
- Experience leading enterprise application implementations, upgrades, or technology modernization efforts.
Qualifications
- Bachelor's Degree (required).
- Project Management, Agile, Scrum, SAFe, or related professional certification(s) (preferred).
Skills
- Program Management
- PMO Leadership
- Integrated Business Planning
- Agile Software Development
- Jira
- Business Process Improvement
- Product Development
- Enterprise Technology Delivery
- Stakeholder Management
- Risk and Issue Management
Preferred Skills:
- Release Train Engineer (RTE) experience
- Agile Coaching
- SAFe Framework experience
- Portfolio and Program Governance
Preferred Experience:
- Experience serving as a Release Train Engineer (RTE).
- Experience establishing or leading a PMO function.
- Experience supporting large-scale digital transformation initiatives.
Benefits
- Supplemental medical, dental, vision, life, and disability insurance plans.
- Employee Stock Purchase Program (ESPP).
- 401K program with company match after 12 months of tenure.
- Health Savings Account (HSA) on the HDHP plan.
- SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
- Corporate discount savings program and other discounts.
- On-demand training program and access to certification prep, technical and leadership courses/books/seminars (after 6+ months of tenure).
- Certification discounts and perks for associations including CompTIA and IIBA.
- Dedicated customer service team for consultants and a certified Career Coach.