Sr Technical Program Manager

Building the future of Disney’s media:

Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

Reach, Scale & Impact:

• More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories.
• Disney+. Hulu. ESPN. ABC. ABC News…and many more.

Innovation:

• We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Business Operations

The Business Operations team helps guide and articulate technology strategy and research, and is responsible for driving the day-to-day operation of the Product & Technology organization, including:

• project and portfolio management and tracking;
• organization-level capital, space, and resource management and allocation;
• process management;
• technical incident management;
• and our administrative and workplace experience support team.

Senior Technical Program Manager (TPM)

The Senior TPM will drive communication, optimize processes, and be a thought leader to ensure the Quality Engineering practice and Technology Enablement tools teams are delivering business impact.

Responsibilities

You will act as a strategic thought partner to engineering directors and technical leads, deeply understanding their technology domain to help craft and deliver messaging of progress, problems, and plans to executive leaders.

You will monitor team progress against deliverables, proactively communicating status updates and collaborating with the team to identify solutions that ensure we stay on track, even when schedules slip.

You will engage closely with your teams, understanding their agile processes, operational workflows, and engineering team culture to inspire change and innovation in pursuing excellence.

You will apply your project management expertise to tailor agile best practices for feature-driven and operationally focused software development and QA teams, leveraging methodologies like Scrum, SAFe, Kanban, and other industry standards.

Qualifications

• Minimum of 5 years of demonstrable experience managing multiple concurrent technical projects in a fast-paced and dynamic environment, developing and executing project plans and delivery commitments.
• Detail-oriented and excellent communication skills; ability to follow technical discussions and absorb technical documentation.
• Track record creating and growing trusting, lasting professional relationships with diverse stakeholders, maturing the team’s current engagements, and advocating for future work.
• Demonstrated tenacity and comfort with ambiguity.
• Tools expertise including Airtable, Atlassian Suite, Google Suite, and Slack or similar.
• Experience working with distributed teams and/or distributed organizations.
• Working understanding of software development principles, practices, and architectures.
• Familiarity with microservices architecture in highly scalable cloud-based applications.
• Experience leading production deployments and owning launch communications.
• Bachelor's degree is required.
• Knowledge of SQL, Python, Excel and other languages used for basic data analysis.
• Preferred: Degree in STEM and/or prior experience in a fast-paced technology-driven organization.