Sr. Technical Program Manager, Alexa Connections

Are you ready to be at the forefront of Agentic AI innovation and redefine the future of communication? Join our team as a Senior Technical Program Manager and lead futuristic initiatives that will shape the next generation of intelligent, conversational experiences. In this role, you'll work at the intersection of disruptive AI technologies and real-world impact, making a difference for millions of customers. You'll collaborate with a team of passionate professionals who are as excited about innovation as you are, and together, you'll push the boundaries of what's possible with Alexa+.

About the role

As a Senior Technical Program Manager, you'll drive the development of next-generation features powered by advanced AI technologies, including Generative, Agentic, and Real-time AI. You'll work closely with cross-functional teams, including product management, design, and data science, to design and deliver innovative solutions that leverage these AI technologies to enable seamless, intelligent experiences. You'll also lead the integration of these advanced AI systems into Alexa's core capabilities, ensuring a seamless and intuitive user experience.

Responsibilities

• Lead Comms initiatives across sync, async, contacts management, device software, and common services.
• Partner with engineering teams, leadership, product management, and UX to ensure we're building the best customer experience using innovative technologies.
• Serve as the point of contact for broader Alexa+ mechanisms like LRs, Deep Dives, and Product Days.
• Stakeholder management across Alexa and partner teams, including managing executive-level communications.
• Lead the roadmap prioritization process.
• Manage cross-functional quality initiatives like CPDR deep dives and fixes.
• Establish and improve processes for managing complex, cross-functional programs and coordinating release schedules.

Requirements

• 7+ years of working directly with engineering teams.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management experience working directly with software engineering teams.
• Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management.
• Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.

Pay

USA, CA, Sunnyvale - $171,000.00 - $231,400.00 USD annually
USA, WA, Seattle - $148,700.00 - $201,200.00 USD annually

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans).
• Employee Assistance Program (EAP) and Mental Health Support.
• Medical Advice Line and Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments and restricted stock units (RSUs).

Learn more about our benefits at amazon.jobs/en/benefits.