Principal Technical Program Manager, Alexa Connected Devices

Key job responsibilities

You will be responsible for championing and successfully delivering large projects and programs across Alexa. You will:

• Drive complex technical programs that power Alexa's core device connectivity, management, and interaction capabilities
• Lead cross-functional initiatives to scale our infrastructure that processes billions of daily context updates and device commands
• Own end-to-end program execution: gather and analyze requirements, coordinate and participate in technical design, build and maintain project/program plans, track progress, mitigate risks, communicate with stakeholders and ensure successful delivery
• Manage dependencies across multiple teams to optimize delivery while maintaining quality SLAs
• Partner with engineering and QA teams to design, implement, and test solutions
• Create and maintain program roadmaps, identifying risks and dependencies while driving mitigation strategies
• Lead operational excellence initiatives to improve developer productivity and system efficiency

A day in the life

You'll collaborate across teams to define and deliver platform features through:

• Program & Technical Leadership
• Cross-functional Collaboration
• Execution & Delivery

About the team

Alexa Connected Devices team's mission is to design, build, and operate core horizontal services that power Alexa—the world's largest IoT installation and most capable, efficient, and trusted AI assistant. We deliver core capabilities enabling Alexa to connect, discover, set up, manage, and interface with over 1 billion connected endpoints (Echo, FireTV, Smart Home, Mobile, and Apps). We intelligently manage single and multi-device environments through events, registries, state, task, perception, and targeting primitives. We aggregate, synthesize, and optimize context delivery to LLMs, and provide API surfaces and response orchestration enabling Alexa LLMs and domains to render the most important Alexa+ experiences.

Basic Qualifications

• 10+ years of engineering experience
• 7+ years of technical product or program management experience
• 5+ years of software development experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 8+ years of hands-on work managing complex technology projects experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules