Sr. Technical Product Manager, Amazon Prime Air

About the role

Amazon is committed to fostering a diverse and inclusive workplace. This role involves owning the under-the-roof fulfillment workflows and supporting technical design for integration with new models and businesses that feed our Prime Air Drone Delivery Centers (PADDCs).

Responsibilities

• Own the end-to-end under-the-roof workflow from order → pick/pack → packaging → scanning/labeling → staging → PADDC handoff; define detailed product requirements and success metrics.
• Lead partner-location integrations across other businesses: map current/future states, define SLAs and interfaces, and land mechanisms that work at scale.
• Define and drive packaging approaches per model, balancing product protection, weight constraints, and drone compatibility; set guardrails that remove decision making.
• Partner with operator tooling teams to translate operational needs into usable software flows (scanning, exceptions, queueing, etc).
• Instrument the workflow with phase-level telemetry; own targets for median and P90 by phase and overall Click-to-Delivery; run RCAs and deliver measurable variance reduction.
• Write clear PRFAQs/BRDs and drive cross-org alignment with engineering, operations, safety, and partner teams.
• Support site launches and retrofits; validate mechanisms on the floor, close the loop with data, and iterate quickly.

Requirements

• 2+ years of technical product or program management experience.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

Qualifications

• Experience in using analytical tools, such as Tableau, Qlikview, QuickSight.
• Experience in building and driving adoption of new tools.
• Technical depth in operations/fulfillment domains (same-day/sortation/last-mile, WMS, scanning/labeling, packaging).

Benefits

Amazon offers a comprehensive benefits package including health insurance, retirement savings plans, and paid time off. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.