Sr. Technical Functional Analyst

About the Role

When you join MetLife’s Global Technology team, you’ll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You’ll develop, maintain, and support technology applications and delivery, leveraging AI, automation, and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes, improve tech resiliency, and ensure high-performing, seamless solutions that power life’s most important moments. In this dynamic environment, you’ll collaborate with talented peers across teams and functions, expanding your skills in impactful ways.

Responsibilities

Domain and Requirements Analysis

• Serve as primary analyst.
• Collaborate with business teams and product owners to elicit, document, and validate requirements.
• Ensure alignment with business policies, compliance standards, and regulatory requirements.
• Conduct fit-gap analysis and recommend scalable, sustainable solutions.

Stakeholder Leadership and Delivery

• Serve as primary liaison between business stakeholders and technology teams.
• Manage scope, prioritize work, and support successful delivery execution.
• Provide leadership and guidance to a small development team.

Requirements

Required Qualifications

• BA/BS in Computer Science, Information Systems, or related field.
• 5 years of experience as a technical or functional analyst in a technology-driven environment.
• Experience leading a small development team.
• Demonstrated experience using AI tools (GitHub Copilot, M365, Claude, or similar) to support requirements, documentation, and analysis tasks.

Preferred Qualifications

• SAFe or Scrum experience.
• Experience with Mainframe technology.
• Experience with group disability and tax reporting.

Schedule

This is a hybrid role requiring a minimum of 3 days per week in the office.

Pay

The expected salary range for this position is $90,000 - $120,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer:

• A comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• Company-paid life insurance and legal services.
• A retirement pension funded entirely by MetLife and 401(k) with employer matching.
• Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP) and digital mental health programs.
• Parental leave, paid time off, paid holidays, and volunteer time off.
• Tuition assistance and much more.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple—to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values—Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead—we’re inspired to transform the next century in financial services.