Sr. Systems Engineer II - Salesforce (multiple positions avail.)

Job Responsibilities

• Participate in planning sessions with project managers, business analysts, and team members to analyze business requirements and lead the proposed IT solution to design and develop software applications within the Salesforce Platform.
• Incorporate Corporate Architectural Standards into application design specifications.
• Document the detailed application specifications.
• Translate technical requirements into programmed application modules.
• Develop and enhance software application modules.
• Lead design reviews and provide design recommendations.
• Incorporate security requirements into design.
• Provide input to information and data flow for Salesforce software application development.
• Ensure adherence to IT Control Policies throughout design, development, and testing of software applications.
• Conduct code reviews and ensure that all solutions are aligned to pre-defined architectural specifications.
• Identify and troubleshoot application programming-related issues.
• Review and provide feedback to the final user documentation.
• Mentor more junior engineers on best practices of software application development.
• Work with the test team to ensure the testing results correspond to the business expectations, as well as in production support triaging activities.
• Serve as a subject matter expert in the development of software applications using Salesforce.

Job Requirements

• Master’s degree in Computer and Information Science, Computer Science, Computer Engineering, or related field of study plus 2 years of experience in the job offered or as Sr. Systems Engineer II, Salesforce Developer, Salesforce Engineer, Salesforce Consultant, or related occupation.
• The employer will alternatively accept a Bachelor’s degree in Computer and Information Science, Computer Science, Computer Engineering, or related field of study plus 4 years of experience in the job offered or as Sr. Systems Engineer II, Salesforce Developer, Salesforce Engineer, Salesforce Consultant, or related occupation.
• Experience with:
• APEX;
• SOQL;
• SOSL;
• API Admin;
• JSON;
• HTML;
• CSS;
• Javascript;
• Administration of Connected apps including security controls and certificates;
• named and password credentials;
• admin functions;
• Sales Cloud;
• Service Cloud;
• Financial Services Cloud;
• Community Cloud;
• nCino managed app;
• working with offshore teams;
• Einstein Analytics;
• Flows;
• Web to Case;
• working with the Salesforce data model, security model (profiles, roles, permission sets, OWDs, sharing rules), and translating business requirements into technical solutions;
• managing user accounts, licenses, data import/export (using tools like Data Loader or Import Wizard), data quality, and deduplication;
• declarative admin tools that include Flow Builder, Process Builder, approval processes, custom fields, objects, page layouts (Dynamic Layouts in Lightning), and record types, Assignment rules, Escalation rules, apps (Connected and Lightning App), actions, custom settings, mobile administration, Creating custom reports and dynamic dashboards to visualize key performance indicators (KPIs) and provide data-driven insights;
• writing efficient, scalable Apex classes, triggers, and test classes to implement custom business logic beyond declarative capabilities, Lightning Web Components (LWC) (the modern framework using JavaScript, HTML, and CSS) and Aura Components and legacy Visualforce pages;
• Force.com platform architecture and governor limits;
• assessing classic orgs, planning migration strategies, and implementing the move to the modern Lightning Experience user interface.
• Experience with:
• Apex Batch jobs and scheduled jobs;
• using API’s, REST API, SOAP API and Batch Apex, Caching and Web Service Callouts;
• integrations with legacy systems using Salesforce connectors;
• Service cloud case management, customer portal and case feed development.
• Certifications:
• Service Cloud Certified Administrator;
• Service Cloud Certified Platform Developer I;
• Service Cloud Certified Einstein Analytics and Discovery Consultant.

Benefits

• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Paid Sick Time.
• Bank Holidays.
• Employees may participate in the 401k program.

Schedule

This role is eligible for a hybrid schedule: 3 days in the office and 2 days work from home, based on business needs. This arrangement may change without notice.