Sr. System Analyst

Key Job Responsibilities

• Provide day-to-day support for a third-party applications for Loan Origination (LOS) and Mortgage Settlement, including user permissions and application configurations.
• Customize the applications to support business processes, regulatory requirements, and internal controls, including custom fields, calculations, workflows, business rules and conditional logic.
• Troubleshoot and resolve application production issues, data discrepancies, automation, file transfers and system defects in collaboration with IT and software vendor support teams.
• Participate in testing, validation, and deployment of configuration changes across non-production and production environments.
• Participate in software vendor upgrades, patches, and major releases, including impact analysis, regression testing, and user acceptance testing (UAT).
• Design, develop, and maintain SQL scripts, views, stored procedures, and user interfaces supporting mortgage and settlement loan data.
• Act as a subject matter expert (SME) for the mortgage and settlement applications, advising business partners on system capabilities, limitations, and best practices.
• Support audits, compliance reviews, and regulatory inquiries by providing system documentation and evidence.

Job Qualifications

• 5+ years of professional experience in a technical role supporting Mortgage and Settlement third party vendor applications. (Encompass and/or Softpro applications preferred)
• Experience with development using Visual Basic and JavaScript is preferred but not required.
• Expertise in writing, optimizing, and debugging complex SQL stored procedures specifically using Microsoft SQL Server.
• Experience configuring and maintaining data exports for integration with third-party systems and vendors.
• Familiarity with mortgage and settlement business processes.
• Experience working effectively within small teams, adapting to shifting priorities, and taking on a wide range of tasks as needed.
• Strong analytical and problem-solving skills.
• Ability to communicate clearly with both technical and non-technical stakeholders.