Sr. Supply Chain Manager - Process and Systems Enablement, Robotics Supply Chain

About the role

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. Amazon Robotics Supply Chain includes Strategic Sourcing, Supply Chain Execution, Logistics, Program Management, Trade Compliance, and other functions that own the sourcing, planning, procurement, and execution capabilities required to deliver robotics solutions across Amazon's global network. The organization partners closely with Design, Manufacturing, Deployment, and other cross-functional teams to support material readiness, program execution, and scalable supply chain operations. Within this broader organization, the Supply Chain Execution team owns planning, procurement, master data management, and aftermarket spare parts readiness.

About the team

Amazon Robotics Supply Chain owns the sourcing, planning, procurement, logistics, trade compliance, and execution capabilities that help deliver robotics solutions across Amazon's global network. Our work connects product design, manufacturing, deployment, and field support teams so robotics programs have the materials, suppliers, inventory visibility, and operational readiness needed to scale. Within Robotics Supply Chain, the Supply Chain Execution team owns planning, procurement, master data management, and aftermarket spare parts readiness. Planning translates demand signals into supply plans, maps material availability to program needs, and highlights risks that could impact delivery dates. Procurement owns purchasing execution, works with suppliers to manage purchase orders and on-time delivery, and helps ensure materials are available when needed. Master Data Management ensures the item, supplier, sourcing, and purchasing data required to execute is accurate and scalable. Aftermarket spare parts readiness focuses on forecasting and securing the parts needed to support robotics solutions after deployment. The team operates in a global supply chain environment with a broad supplier base, complex technologies, and close collaboration across internal teams. We are focused on improving material readiness, strengthening planning and procurement execution, improving data quality, and using better tools and metrics to support scale. This role will be part of a team that values ownership, practical problem solving, clear communication, and strong cross-functional partnership.

Key job responsibilities

• Lead the definition and consolidation of Supply Chain Execution requirements for Planning and Procurement processes across ERP, PLM, Supply Chain Planning Systems, and Supplier Collaboration initiatives.
• Partner with Planning, Procurement, PMO, Product Management, and technology teams to translate operational needs into business requirements, user stories, business rules, and process inputs.
• Act as the Planning and Procurement SME in system design sessions and support UAT to validate implemented capabilities against approved requirements.
• Drive Supply Chain Execution requirements, decisions, and business readiness to closure through cross-functional coordination.
• Analyze operational data, process performance, exception trends, and stakeholder feedback to identify pain points, quantify impact, and prioritize improvements.
• Define and maintain key Planning and Procurement process metrics to support business reviews, monitor system adoption, and drive continuous improvement.
• Shape scalable future-state workflows from ambiguous or inconsistent current-state processes.
• Identify opportunities to reduce manual work through process improvement, automation, AI-enabled workflows, and better system integration.
• Communicate requirements, tradeoffs, risks, and recommendations clearly to leadership and partner teams.
• Focus on execution of end-to-end deployment and manage technical ambiguity around integration of workcells in fulfillment centers.
• Collaborate with hardware engineering, technical program managers, product managers, construction teams, and internal customers including site maintenance and operations teams, to ensure a safe, on time, high quality product is delivered to the internal customer.
• Travel to project sites, collaborate both virtually and in person, to ensure all business stakeholders are aligned on program status.
• Manage the day-to-day project execution, and work on continuous improvement activities to improve deployment execution first pass yield.
• Work with senior engineers and your manager to develop technical depth and begin building strategic thinking skills for future growth.

A day in the life

Your primary focus will be helping Planning and Procurement teams turn operational challenges into clear process and system improvements. You may spend part of the day reviewing data, process gaps, or feedback from team members to understand where work is manual, inconsistent, or difficult to scale. You may then meet with planning, procurement, product, program, and technology partners to align on what needs to change, what decisions are required, and how the future process should work. Some days will focus on documenting requirements or user stories. Other days may involve joining design discussions for ERP, PLM, supply chain planning, or supplier collaboration tools to make sure Supply Chain Execution needs are understood and addressed. As new capabilities move closer to launch, you may help validate that the solution works as intended, support testing, and use process metrics to monitor adoption and identify the next improvement opportunity. Beyond regular process and systems work, this role may also help identify ways to reduce repetitive manual work through automation, AI-enabled workflows, or better system integration.

Basic qualifications

• Bachelor's degree in supply chain management, operations, engineering, analytics or related field
• 5+ years of supply chain management, planning, strategic sourcing, commodity management or program management experience
• Experience writing business requirements documents, functional specifications, and use cases
• Experience collecting, analyzing, and utilizing data to drive process and system improvements
• Experience driving direction and alignment with cross-functional teams
• Experience working with enterprise supply chain systems or system-enabled operational workflows

Preferred qualifications

• Master's degree, or MBA in supply chain management, operations, engineering, analytics or related field
• 2+ years of driving process improvements experience
• Knowledge of ERP and procurement tools, including Oracle, Coupa and Ariba
• Experience supporting UAT or validating implemented system capabilities against approved business requirements

Benefits

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Pay

USA, MA, N.Reading - 115,400.00 - 160,000.00 USD annually