Sr. Supervisor - Quality Inspection

About the role

The Sr. Supervisor – Quality Inspection supports the second shift (3:00 PM – 1:30 AM) by leading a multidisciplinary Quality Inspection organization spanning Receiving/BMRB/3PL operations, in-process and final inspection, CMM programming and metrology, NDT Level II operations (with on-site NDT Level III method authority), and Delegated Source Quality Representative (DSQR)/Source Inspection activities.

Responsibilities

• Lead a large hourly workforce and front-line leaders by setting clear goals, priorities, and standards of performance and conduct.
• Build staffing plans, schedules, and cross-site coverage (main facility and offsite 3PL); manage overtime and AOG responsiveness.
• Own performance management, including coaching, development plans, feedback cycles, annual reviews, recognition, and corrective actions.
• Cultivate a culture of safety, compliance, integrity, and continuous improvement; model disciplined documentation and fair acceptance decisions.
• Lead daily tier meetings and visual management; communicate risks, bottlenecks, and recovery plans.
• Ensure consistent interpretation and application of inspection criteria across mechanical, electrical, composite, and special process commodities.
• Oversee Receiving/BMRB/3PL inspection operations, QN/MRB routing, supplier discrepancy resolution, and PO/specification flow-down.
• Provide technical escalation for complex or borderline conditions, GD&T (ASME Y14.5) questions, and configuration management issues.
• Direct CMM lab operations, including program standards, alignment strategies, probe and fixture control, ISO 10360 verification, correlation, and PC-DMIS governance.
• Ensure Level II NDT staffing, scheduling, and execution quality meet production requirements.
• Partner with the NDT Level III to support method authority and ensure compliant, high-quality Level II NDT operations.

Requirements

• A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
• Prior leadership experience of team with a quality inspection environment.

Qualifications

• Demonstrated ability to lead, motivate, and develop large teams, including frontline leaders and multidisciplinary inspectors.
• Prior leadership experience managing 30+ direct reports in an aerospace Quality Inspection environment.
• Written and verbal communication skills with effective cross-functional collaboration.
• Knowledge of Receiving Inspection, BMRB/MRB, 3PL inspection, in-process and final inspection, CMM/PC-DMIS, ISO 10360, NDT Level II operations (working with Level III), and DSQR/Source Inspection.
• Knowledge of AS9100/AS9102, GD&T (ASME Y14.5), configuration management, and aerospace special processes.
• Proven success implementing Lean principles and layered process audits to reduce cycle time and prevent quality escapes.
• Proficient with SAP, QN/MRB systems, customer portals, and digital quality recordkeeping (including DICONDE for NDT).
• Comfortable presenting to customers and auditors, and leading cross-functional problem-solving sessions.