Sr. Quality Supervisor

Job Responsibilities

• Team Leadership: Supervise and mentor a team of Quality Inspectors and Technicians, provide guidance, training, and performance evaluations.
• Quality Assurance: Develop, implement, and maintain quality assurance policies and procedures, ensuring compliance with company standards, industry regulations, and customer requirements.
• Inspection and Testing: Oversee the inspection and testing of raw materials, in-process components, and finished products, ensure accurate documentation and reporting of inspection results.
• Problem-Solving: Identify and analyze quality issues, root causes, and develop corrective and preventive actions, collaborate with cross-functional teams to address and resolve quality concerns.
• Continuous Improvement: Drive continuous improvement initiatives to enhance product quality, operational efficiency, and process effectiveness, implement best practices and industry standards.
• Documentation: Maintain accurate and up-to-date quality records, including inspection reports, non-conformance reports, and corrective action plans, ensure proper documentation and traceability of quality issues.
• Compliance: Ensure compliance with safety, health, and environmental regulations, stay updated on industry trends, standards, and best practices.
• Training: Conduct training sessions for employees on quality procedures, standards, and best practices, promote a quality-focused culture within the organization.
• Environmental Monitoring Program (Pathogen and Non-Pathogen): Oversee the program, maintain records, and train quality technicians on environmental swabbing procedures.
• Sanitation Effectiveness Program: Oversee pre-operational and post-sanitation inspections, including equipment swabbing (ATP, APC, Yeast and Mold, Coliform, etc.), in collaboration with the sanitation supervisor, identify and address any cleaning gaps, work with the sanitation team to identify and address any cleaning gaps.
• Supplier Approval Program: Lead and manage the supplier approval program, ensuring that all approved supplier records and documentation are properly compiled and filed.
• Internal Audit: Play a vital role in completing monthly GMP and internal audits (reference to SQF and NSF code).

Skills, Knowledge & Abilities

• Strong leadership and team management skills.
• In-depth knowledge of quality assurance methodologies, tools, and techniques.
• Excellent problem-solving and analytical abilities.
• Proficient in quality management systems (e.g., ISO 9001).
• Strong communication and interpersonal skills.
• Able to work effectively in a fast-paced, dynamic environment.
• Technical proficiency: Familiarity with quality inspection tools and software (e.g., statistical analysis software, ERP systems, NetSuite, Trace Gains, Power BI).

Education & Experience

• Education: Bachelor's degree in food science, Natural Science (Biology, Chemistry, Physics, Microbiology), Quality Assurance, Engineering, Manufacturing, or a related field.
• Relevant certifications (e.g., Six Sigma, ASQ CQE) are a plus.
• Experience: Minimum of 3-5 years of experience in a quality assurance role, with at least 2 years in a supervisory position. Experience in food production is preferred. HACCP/PCQI certification is preferred.