Sr. Strategic Customer Success Engineer - Central US

This role supports revenue growth through customer focus, relationship development, and disciplined commercial execution. You will collaborate with sales, customer, product, and operational partners to identify opportunities, solve problems, and improve outcomes in a Technical Services environment.

Responsibilities

• Lead technical consulting for the company customers on M&A and licensing audits
• Own the technical success of designated customer accounts
• Consult on OSS needs and challenges faced by enterprise clients
• Implement CI/CD integrations, including the company CLI in various environments
• Deploy the company solutions tailored to customer infrastructure
• Collaborate with Customer Success Managers on strategic technical initiatives
• Build and nurture relationships with technical champions within customer organizations

Qualifications

• 5+ years experience in customer-facing technical roles, preferably with a focus on OSS compliance
• Proficiency in scripting languages (bash, Python, Perl)
• Experience creating technical documentation for clients and internal teams
• Strong knowledge of threat modeling as it relates to software architecture
• Ability to collaborate effectively with cross-functional teams to troubleshoot and escalate product issues
• Passion for overcoming challenges in a startup environment
• Strong interpersonal skills and a good sense of humor

Benefits

• Thriving team culture recognized by Built In and Forbes
• Unlimited paid time off (PTO) policy
• Attractive equity package
• Opportunity to work in a leading startup environment

Pay

$200,000 – $240,000 annually

Location: Remote - US based candidates only, no visa sponsorship available