Sr. Staff Technical Program Manager - Fintech
Overview
If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers, come join the Fintech PMO as a Senior Staff Technical Program Manager. The Fintech PMO exists to accelerate the technology and product outcomes of the Fintech organization and across the ecosystem by improving and enabling world-class strategy, execution, and delivery. We drive for accountability and clarity while ensuring execution excellence, and empowering cross-functional teams to scale and organize for speed.
Responsibilities
Partner with Portfolio Leadership to unblock teams and guide delivery across a broad program portfolio, ensuring technical outcomes align with the company's technological vision.
Connect the dots across various programs to simplify the "why, what, and how" for both technical and non-technical stakeholders.
Drive transparency by communicating status, risks, and actionable solutions to Senior Leadership.
Drive strategic alignment across fragmented program workstreams, managing the compounding complexity of divergent technical architectures and organizational dependencies to ensure a cohesive platform trajectory.
Establish clarity in highly ambiguous environments by anchoring diverse stakeholder groups to primary objectives and designing repeatable frameworks that simplify complex delivery cycles.
Effectively identify and manage cross-program dependencies at scale through right-sized processes.
Leverage and design AI capabilities within daily program activities to accelerate outcomes.
Act as a credible change leader, building trust-based relationships across teams and generating broad support for strategic shifts.
Galvanize stakeholders toward primary objectives, even during setbacks or resistance.
Qualifications
Strong Program Management experience, including 5-10 or more years leading multiple complex software-as-a-service (Saas) development projects.
Excellent influencing skills. Demonstrated ability to work in a matrix environment and ability to influence at all levels and build strong partnerships across organizations in delivering the best outcome of complex programs.
Outstanding communication skills appropriate for executive-level audiences, visually communicating goals of program, relationship to business goals, and other relevant success criteria.
A clear understanding of SaaS technologies leading with AI Native first mindset to deliver high impact priorities for the business and customers.
Demonstrate AI proficiency.
Experience in fintech a plus.