Sr. Staff Platform Engineer

Job Summary

We are seeking a highly experienced, hands-on Sr. Staff Platform Engineer with 12+ years of experience specializing in AWS Cloud and Network and the development of Internal Developer Platforms (IDPs) with AI and ML capabilities.

About the Role

Move your career forward while connecting countless people to the life-changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges.

Responsibilities

• Architect, build, and scale cloud-native platforms that empower engineering teams to develop, deploy and operate applications efficiently.
• Create ChatOps interfaces and maintain self-service tools and automation frameworks, enabling developers to provision infrastructure, manage services, and deploy code with minimal friction.
• Build and maintain a set of standardized services, templates, and APIs to streamline cloud-based application development, focusing on both platform stability and developer experience.
• Evaluate and adopt AI for automate log analysis and anomaly detection to identify root causes.
• Design and optimize AWS cloud infrastructure using key AWS services like EC2, EKS, RDS, Lambda, S3, CloudFormation, CloudWatch, VPC, and IAM.
• Translate natural language requests directly into IaC or environment configurations.
• Optimize infrastructure for AI model deployment.
• Implement LLMs, vector databases, and GPU infrastructure to boost developer productivity and enable AI-powered observability.
• Ensure AWS environments are scalable, cost-efficient, and resilient, with high availability and disaster recovery capabilities.
• Establish best practices for cost management, performance optimization, and resource utilization across the organization’s AWS accounts.
• Design and implement CI/CD pipelines using tools like Jenkins, GitLab CI, ArgoCD, enabling seamless and automated code deployment across environments.
• Automate CI/CD pipelines with Generative AI, and ensure secure, scalable AI applications.
• Leverage Infrastructure as Code (IaC) principles and tools like Terraform, CloudFormation, and CDK to automate infrastructure provisioning, configuration, and management.
• Create automation for platform lifecycle management, including environment provisioning, monitoring setup, and scaling strategies.
• Ensure security best practices are followed across the platform, with strong controls for IAM, network security, data encryption, and audit logging.
• Work with security teams to automate security checks within the CI/CD pipeline and infrastructure provisioning processes.
• Implement robust monitoring and observability solutions using AWS-native services (e.g., CloudWatch, X-Ray, AWS CloudTrail) and third-party tools like Prometheus and Grafana to ensure platform health and service performance.
• Build dashboards and alerting systems that give development teams real-time visibility into application and infrastructure health.
• Lead incident management processes, including root-cause analysis, postmortems, and performance tuning.
• Provide mentorship and guidance to engineering teams on platform engineering best practices, cloud architecture, and efficient service deployment techniques.
• Foster a culture of innovation, agility, and continuous improvement across engineering teams, encouraging the adoption of best practices for cloud-native development.
• Partner with cross-functional teams (DevOps, Security, Product, Engineering) to define and execute cloud infrastructure and platform initiatives that align with business objectives.
• Communicate technical platform strategies and roadmaps to senior leadership and non-technical stakeholders, ensuring alignment with business goals.
• Drive technical decision-making and provide leadership on complex technical challenges related to platform architecture and infrastructure scalability.

Qualifications

• Bachelor’s or Master’s Degree in Computer Science, Engineering or related fields.
• 12+ years of experience in platform engineering, cloud architecture, or related fields, with at least 8 years focused on AWS Cloud.
• Extensive experience in building and managing Internal Developer Platforms (IDPs), with a focus on automation, self-service workflows, and CI/CD.
• Proven track record of successfully designing, implementing, and optimizing large-scale cloud platforms using AWS services.
• Hands-on experience in AI/ML infrastructure, tools, and frameworks, and evaluate their adoption.
• Extensive experience in designing and implementing complex AWS network architectures and security solutions.

Preferred Qualifications

• AWS Certified Solutions Architect – Professional (or equivalent certifications).
• Kubernetes Certified Administrator (CKA) or similar certifications.
• Familiarity with service mesh technologies (e.g., Istio, Linkerd) or API gateways (e.g., Kong, AWS API Gateway).
• Experience with serverless architectures, particularly AWS Lambda, API Gateway, and Step Functions.
• Experience in managing multi-region or multi-cloud AWS environments at scale.
• Expertise in cloud migrations and legacy system modernization to cloud-native architectures.

Benefits

• Generous benefits including medical, dental and vision beginning on your first day of employment.
• Tuition reimbursement.
• Employee stock purchase program.
• 12 company paid holidays and flexible time off (PTO for non-exempt).

Our Values

• One Team
• Customer Centric
• Innovation
• Integrity
• Quality
• Accountability
• Relentless
• Financial Stewardship