Sr. Staff Business Operations Manager

Cisco · Austin, TX · 3 days ago

Manufacturing$170k–$230k/yrFull-time

Meet the Team

Splunk, a Cisco company, is building a safer and more resilient digital world through an AI-native platform that powers security, observability, and hybrid cloud operations at scale. The Platform Engineering organization sits at the center of that mission, driving the systems, processes, and operational strategy that enable engineering teams to deliver high-quality, customer-impacting products faster and more efficiently. This role supports a highly cross-functional organization of approximately 1,300+ engineers, product leaders, and operations partners, working closely with Finance, HR, Procurement, and executive leadership on strategic initiatives tied to growth, scalability, and operational excellence. The team culture is collaborative, fast-moving, optimistic, and highly visible, with leaders who are deeply invested in mentorship, career growth, and empowering people to take ownership and drive meaningful change. What makes this team especially exciting is the opportunity to help shape large-scale transformation initiatives across AI productivity, engineering velocity, workforce strategy, and customer experience while gaining direct exposure to senior leadership and high-impact business decisions.

Your Impact

Drive strategic business operations for the Platform Engineering organization by translating executive priorities into scalable operating models, governance frameworks, and measurable business outcomes across a rapidly growing engineering organization.
Lead financial and workforce planning initiatives including budget forecasting, vendor optimization, headcount management, and operational planning to improve fiscal discipline, increase efficiency, and support long-term organizational growth.
Partner across Engineering, Product, Finance, HR, Procurement, Legal, and executive leadership to identify operational gaps, streamline processes, and deliver transformational initiatives tied to AI productivity, engineering velocity, and customer experience improvements.
Build executive-ready reporting, dashboards, and business insights using tools such as Excel, Tableau, and PowerPoint to drive data-informed decision-making and improve organizational visibility.
Shape the future of Platform Engineering operations by bringing structure to complex environments, influencing senior leaders, and driving high-impact programs that help the organization scale with greater speed, quality, and resilience.

Minimum Qualifications

8+ years of experience in Business Operations, Strategy, Program Management, or a related field, including 3+ years directly supporting an Engineering or Technical organization.
Bachelor's degree in business, Finance, Engineering, or a related quantitative field.
Experience leading annual or quarterly planning, OKR/KPI tracking, governance cadences, and executive reporting for technical organizations.
Experience with financial and resource planning, including budgets, forecasts, headcount planning, contractor/vendor spend, software licensing costs, or confidential business data.
Working knowledge of SDLC, cloud platforms, SaaS infrastructure, business intelligence, and reporting tools such as Excel, PowerPoint, Tableau, or equivalent dashboarding platforms.

Preferred Qualifications

MBA, Master's degree, or equivalent advanced degree.
PMP, CSM, or equivalent project/program management certification.
Experience supporting large-scale engineering organizations with complex budget, headcount, resource allocation, or vendor management needs.
Experience administering or optimizing tools such as Jira, Confluence, SharePoint, Workday, Tableau, or internal reporting dashboards.
Strong written and verbal communication skills with the ability to influence Engineering, Product, Finance, HR, Talent Acquisition, and executive stakeholders.

Pay & Benefits

The starting salary range for this position is $170,100.00 to $229,700.00, reflecting the projected range for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

U.S. employees are offered benefits including medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment. U.S. employees are eligible for:

10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
Non-exempt employees: 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees: flexible vacation time off program with no defined limit (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours of unused sick time carried forward
Additional paid time away may be requested for critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer

For quota-based sales roles, performance-based incentive pay is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays: 0.75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap. For non-quota-based sales performance elements, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.