Sr. Specialist Vehicle Diagnostics

What you’ll do

• Implement, manage, and oversee the deployment of OTA software updates across all vehicle systems, including powertrain, braking, safety, infotainment, and comfort systems.
• Ensure OTA updates are delivered reliably and efficiently throughout the vehicle lifecycle.
• Ensure effective diagnosis and long-term reparability of vehicles from delivery through the end of the service period.
• Proactively oversee vehicle service readiness across the lifecycle, ensuring compliance with defined service and repair standards.
• Define, create, and document diagnostic strategies for Guided Fault Finding (GFF).
• Implement standardized diagnostic methods for control units and other diagnosable components to ensure consistency, accuracy, and efficiency.
• Monitor diagnostic execution to reduce diagnosis time and labor costs.
• Develop simpler, faster diagnostic solutions that minimize warranty and customer-paid costs while improving workshop productivity and customer satisfaction.
• Continuously update diagnostic information based on new vehicle functions, equipment, regulations, legal requirements, market needs, and workshop feedback.
• Ensure all diagnostic content reflects the latest technological and regulatory developments.
• Manage the release of diagnostic information in alignment with quality standards.
• Manage the validation of diagnostic solutions through fault simulation on vehicles, ensuring the robustness and accuracy of GFF programs prior to workshop deployment.
• Verify and incorporate workshop feedback to ensure diagnostic programs are correct and aligned with corresponding software updates.

What you’ll bring

• Bachelor’s degree in Engineering or a related field.
• 8+ years of experience in OTA software updates, automotive diagnostics, and vehicle reparability, with in-depth knowledge of the complete vehicle lifecycle.
• Strong expertise in diagnostic strategies and fault localization methodologies, including the creation and documentation of standardized diagnostic approaches.
• Proven ability to stay current with emerging vehicle technologies, regulatory changes, market needs, and customer feedback—and to translate these inputs into accurate, up-to-date diagnostic content.
• Strong analytical skills with demonstrated success in monitoring diagnostic performance and implementing efficiency improvements.
• Hands-on experience in the development and validation of diagnostic solutions, including fault simulation.
• Experience supporting workshop diagnostic platforms and service operations.
• Proficiency in German is a plus.

What you'll gain

• Competitive insurance including:
• Medical, dental, vision and income protection plans
• 401(k) program with:
• An employer match and immediate vesting
• Generous Paid Time Off including:
• 20 days planned PTO, as accrued
• 40 hours of unplanned PTO and 14 company or floating holidays, annually
• Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
• Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave