Sr. Specialist, Communications - Retirement Business Services

About the role

The Sr. Specialist, Communications within the Retirement Business Services (RBS) Client Experience Group at Schwab is responsible for developing and implementing integrated communication plans for products and services. This includes managing partnership & marketing communications and content across various channels such as email, web content, event materials, internal messaging, and client meetings. The role also involves supporting the RBS Executive Leadership Team with employee communications.

Responsibilities

• Develop and implement integrated communication plans for products and services
• Manage partnership & marketing communications and content across multiple channels
• Support the development and maintenance of key marketing and operational content
• Collaborate with business partners in Sales and Relationship Management, Product Management, Compliance, Legal, and Publishing
• Support the RBS Executive Leadership Team with employee communications

Requirements

• Bachelor's degree or equivalent experience
• Strong communication skills - written and verbal
• Experience working within a matrix organization and collaborating on cross-enterprise initiatives
• Ability to foster ideation, communication strategies, and increased engagement through third-party partnership organizations
• Proven ability to develop effective client-centric communications programs which generate results
• Experience in integrated marketing and its channels: email, direct mail, print, digital, events, social media
• Proficiency with Microsoft Office applications, including SharePoint, and CRM software or database applications

Qualifications

• 2+ years related experience in marketing communications
• Experience in financial services and/or retirement plan experience

Skills

• Organized & detail oriented
• Strong analytical problem-solving skills
• Ability to connect strategic objectives to tactical implementation
• Ability to support multiple projects and priorities with short timelines
• Capable of working independently, and as part of a well-coordinated team to meet business needs and target dates
• S supportive & collaborative

Benefits

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis. We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance