Sr. Solutions Engineer

Key Responsibilities

• Partner directly with enterprise-level clients to understand technical requirements, integration goals and implementation strategy
• Act as a trusted technical advisor throughout the sales and implementation lifecycle
• Support technical presentations, product demonstrations and architecture discussions with both technical and executive stakeholders
• Collaborate cross-functionally with Product and Engineering teams to design scalable technical solutions
• Guide API integration discussions and provide technical recommendations aligned with client needs
• Translate client feedback and implementation learnings into actionable product and engineering insights
• Support complex enterprise implementations from discovery through launch
• Troubleshoot technical issues and coordinate resolution across internal stakeholders
• Help optimize integration workflows, documentation and implementation processes as Aeropay scales
• Cross-functional Leadership
• Work closely with Product, Engineering, Revenue and Customer Success teams to align on priorities and client needs
• Aid in shaping implementation strategy and technical best practices for the broader Solutions Engineering organization
• Operate effectively in a fast-paced, high-growth startup environment with evolving priorities

Qualifications

• 6-8 years of experience in a client-facing Solutions Engineering, Technical Consulting or a similar function
• Experience working with enterprise-level clients and executive stakeholders
• Strong understanding of APIs, integrations and technical solution architecture
• Experience within fintech, payments or related infrastructure/platform businesses strongly preferred
• Excellent communication and interpersonal skills with the ability to explain technical concepts clearly
• Ability to balance technical problem-solving with business and client needs
• Experience operating in fast-paced startup or high-growth environments preferred
• Familiarity with payment systems, payment orchestration, cloud platforms or data infrastructure is a plus
• Software engineering or technical implementation experience is a plus

Working Location, Compensation & Benefits

This role is expected to be in office at Aeropay’s downtown Chicago HQ weekly from Monday through Thursday.

Salary Range: $140K - $160K base salary (DOE)

Benefits Offered:

• Comprehensive Medical, Dental & Vision Coverage
• Maternity/Paternity Leave
• 401(k) Employer Match
• Flexible PTO

Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.