Sr. Solutions Consultant, Platform Modernization Adoption

About The Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Insurance vertical, we provide customers with solutions and decision tools that combine public and industry-specific content with advanced technology and analytics to help them evaluate and predict risk, improve decision-making, and enhance operational efficiency across the insurance lifecycle.

Learn more at: https://risk.lexisnexis.com/insurance

About The Team

The Implementation team plays a critical role in delivering successful customer outcomes across the insurance business. The team works closely with customers to deploy, integrate, and operationalize solutions within complex enterprise environments, ensuring platforms are effectively adopted and embedded into day-to-day workflows.

• Supporting customers through onboarding, configuration, integration, and migration activities, particularly where legacy systems are being replaced or modernized.
• Closely collaborating with Client Engagement, Product, Technology, and Customer Success teams to ensure smooth execution and a consistent customer experience.
• Operating as trusted advisors, balancing technical understanding with strong communication and customer-facing execution skills.

About The Role

This is a senior individual contributor role focused on driving customer migration, adoption, and long-term utilization of the modernized insurance platform. The role is responsible for guiding customers through complex transitions from legacy systems to a modern cloud and data-driven platform, ensuring successful change adoption and clear realization of business value.

• Acting as a trusted advisor to customers, defining migration strategies, identifying adoption risks, and ensuring alignment across internal and external stakeholders.
• Helping customers understand the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI.
• Leading strategic discussions on APIs, data modernization, AI-enabled workflows, and integration architecture.
• Identifying, managing, and proactively mitigating adoption and migration risks across customer programs.
• Capturing customer feedback and feeding insights into product, implementation, and adoption frameworks to improve scalability.

Required Qualifications

• Extensive experience in solution consulting, implementation consulting, customer success, or enterprise transformation roles within complex, multi-stakeholder environments.
• Proven track record of leading customers through large-scale platform migrations, ideally transitioning from legacy systems to modern cloud or data-driven platforms.
• Strong insurance industry expertise, particularly around carrier operations, workflows, and enterprise modernization initiatives.
• Demonstrated ability to lead customer adoption and change management efforts, ensuring successful behavioral and operational transition to new platforms.
• Ability to clearly articulate the value of platform modernization, translating technical capabilities into tangible business outcomes and ROI.
• Strong understanding of API-driven architectures, cloud-based platforms, data integration, and modern enterprise technology ecosystems.
• Executive-level communication and stakeholder influence skills, with experience aligning senior customer and internal stakeholders across complex programs.
• Proven ability to operate cross-functionally across Product, Technology, Implementation, and Customer Success teams, driving alignment and execution without direct authority.

Pay & Benefits

The U.S. National Base Pay Range for this role is $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates.

This role may require travel to visit Alpharetta office, visit customers, attending conferences. Candidates who are interested in this opportunity are encouraged to include a letter with their application, addressed to the hiring manager, outlining why they believe they are a strong fit for this role and how their experience aligns with the responsibilities described above.